Learning & Development Coordinator

Description

• Upload and deploy instructor-led and eLearning content (SCORM/Course formats), maintaining accuracy and compliance in course catalog and user history.
• Generate regular budget, utilization, and compliance reports for HR and firm leadership; administrate L&D invoices, expenses, contracts, and project codes.
• Maintains activities within the Learning Management System (LMS), including course setup, user support, roster management, evaluations, and credentialing submissions.
• Manage the New Course Form submissions, administer certification and licensure credit processes; create documentation and certifications when required.
• Collect, analyze, and report training attendance, survey feedback, assessments, and usage metrics to inform decision-making and continuous improvement.
• Assist in publicizing training opportunities and ensure effective communication with employees, leaders, and facilitators to maximize engagement.
• Occasionally support travel and logistics for sessions outside of the Nashville office.
• Maintain learning materials, templates, shared resources across digital platforms, and shared file spaces.
• Support upkeep of digital libraries, reference tools, and SharePoint resources.
• Document workflows and standard operating procedures to support the sustainable growth of the L&D function.
• Lead or assist with special projects such as data migrations, licensing maintenance, and system integrations.
• Support the physical Learning Library resources, checkout process, necessary purchases, and shipments.
• Recommend and implement process improvements to increase efficiency, consistency, and learner satisfaction.
• Manage the learning email and serve as a first point of contact for training-related inquiries, resolving basic technical support issues and coordinating with vendors as needed.
• Partner with internal and external clients to coordinating training requests, support the delivery of high-quality learning experiences, and proactively recommend improvements to enhance satisfaction and impact.
• Coordinate the scheduling, preparation, and execution of training sessions, both virtual and in-person, including materials, communications, locations, and vendor interaction, often collaborating with the firm’s event coordinator.

Requirements

• Strong written and verbal communication skills; ability to confidently collaborate with a high-performing team, across employee levels, and with external vendors.
• Bachelor’s degree preferred, equivalent experience accepted
• Minimum 2 years’ experience in L&D administration and training coordination; corporate event planning preferred.
• Must be able to lift up to 25 lbs
• Ability to troubleshoot and quickly learn new software tools
• Analytical mindset with experience in reporting, data tracking, and budget management.
• Exceptional attention to detail, organizational skills, and the ability to manage multiple priorities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams) and typical administrative duties.
• Self-starter with flexibility, adaptability, and the ability to work both independently and on a team.
• Experience with Learning Management Systems and training tools needed; familiarity with SCORM formats preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance