Detention Supervisor

Description

• Obtain and maintain a DHS/ICE government clearance.
• Discipline staff in accordance with applicable Collective Bargaining Agreement who are negligent or disregard standard operating procedures, policies, standards, regulations and/or contractual requirements.
• Responsible for assuring consistent delivery of service regardless of shift or location, for taking immediate action to correct problems detected and for responding whenever called upon
• Report emergency situations to the COR, ICE and AIP management in accordance with the Performance Work Statement.
• Responsible for the operational functions and duties required in operating a detention center; including detention, processing, administration and transportation operations as required in the contract
• Oversight of staffing to ensure any open posts are filled with reserve or stand-by personnel and managing “call-offs” due to illness or other reasons
• Participate in interviewing candidates for Detention Officer and Lieutenant positions.
• Responsible for the effective and efficient control, operation and security of the detention facility
• Maintain a professional personal appearance and calm demeanor.
• Provides other written and oral reports as required or needed Leadership/ Supervision.
• Conduct daily quality assurance inspections of their areas of responsibility, including detention facilities, grounds, posts, equipment, uniforms and knowledge of post orders, ACA and ICE National Detention Standards and current policies, procedures and regulations of all subordinate contract personnel
• Ensure detention officers are trained on the expectations and requirements of their duties.
• Document findings of the inspections on approved forms and checklists by the end of the shift
• Provide timely and ongoing feedback on employee job performance.
• Ensure duties are accomplished as directed in the contract
• Oversee the break schedules and ensuring that all Detention Officers receive breaks and proper relief
• Inspect every area of the facility where detainees are present, at least once per shift Operations
• Serves as the AIP on-site point of contact for the Supervisor Detention and Deportation Officer (SDDO) and ICE contract concerns.
• Oversee the review the Record of Presence sheets to ensure proper timekeeping by Detention Officers
• Managing the briefing of Lieutenants and Detention Officers during post checks regarding any changes in Post Orders, or any unusual or emergency situations
• Responsible for addressing concerns that may be out of compliance.
• Provide effective leadership and supervision of all subordinate personnel
• The Captain will provide supervision, guidance and on-the-job training through the Lieutenant and ultimately to the Detention Officer to improve Detention Officer Skills, reinforcing the critical nature of the Detention Officer’s responsibilities
• Document incidents with complete and accurate reports
• Identify and communicate on-the-job training to correct deficiencies in Lieutenant and Detention Officer Performance, or to strengthen and refresh Their knowledge of critical skills and issues.
• Provide oversight and management and direct reporting of detainee counts.
• Assist Detention Officers in dealing with any incident of disturbance or lack of cooperation from a detainee
• Inspire and motivate employees to perform duties to ensure contract compliance.
• Oversee the schedule and adequate staffing for all assigned posts and assure that minimum manning standards are maintained
• Enforce American Correctional Association (ACA) and ICE National Detention Standards, policies, procedures and orders related to the custody, care and treatment of detainees
• Insure the safe and effective control of all detainees in the facility, 24 hours a day.
• Maintain confidentiality.

Requirements

• Possess a high school diploma or equivalent (GED).
• The incumbent must have a minimum of one year of experience as a detention officer and two years of successful experience in field supervision (civilian law enforcement, commercial or industrial guard service, or security service supervisory position).
• Membership in the American Correctional Association.
• Incumbent must exercise good judgment, courage, alertness, an even temperament, and render satisfactory performance through his/her responsibilities.
• The two-year requirement may be satisfied by completion of a career development program that includes work-related experience, training, or college credits at a level of achievement equivalent to the basic requirement.
• Maintain current/physical residency in the continental United States.
• At least 21 years of age.
• Ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, disturbances and building evacuations.
• The incumbent is required to work the majority of hours in an indoor/outdoor detention facility environment, standing and walking the majority of time, while maintaining a degree of physical fitness to manage firefighting equipment and other equipment, lift heavy objects (1-50 lbs.) and respond quickly to changes in work demands, emerging situations and emergencies. The incumbent is expected to work in extreme weather conditions from arctic to desert conditions depending on the assigned installation.
• Incumbent shall be literate and able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and be able to compose written and oral reports.
• US citizen or a person lawfully admitted into the United States for permanent residence and have resided in the U.S. for the last five years.
• Knowledge and skills in ensuring maximum level of safety and security to protect detainees, staff and facility from fire, security breaches; while ensuring operation within established facility rules.
• Capability of following and understanding written and verbal orders, policies and regulations.
• Ability to greet and deal tactfully with the general public.
• Pass a criminal background and consumer credit check (no criminal record).
• Pass all pre-employment and random drug tests.
• Motivate and provide recognition to exemplary employees
• Knowledge of and familiar with ACA and DHS ICE National Detention Standards and regulations on the operation of detention and correctional facilities.
• Possess a high degree of integrity, accountability and adhere to the American Correctional Association and DHS ICE standards.
• Pass a medical examination and meet health requirements.
• Knowledge of day-to-day operations of a detention services center.
• Possess a valid state driver's license.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance