Description

The Leasing Associate drives leasing activities, markets properties, and nurtures positive resident relationships. Responsibilities include conducting tours, processing applications, finalizing leases, and acting as the landlord on behalf of property owners.

• Respond to telephone and internet inquiries to schedule virtual, self‑guided, and in‑person tours.
• Greet and qualify prospects using Lead Management Software, assist with applications and deposits while adhering to Fair Housing requirements.
• Maintain an updated availability report, process applications with credit checks and rental‑history verification, and submit for Community Manager approval.
• Follow up with applicants on their status.
• Show apartments, close sales, prepare units for move‑ins, obtain signatures, and provide community orientation.
• Maintain an active social media presence for the property to boost visibility and engagement.
• Promote resident satisfaction and retention by promptly addressing complaints, questions, and service issues.
• Conduct all functions necessary to close the sale, including appointments, lead generation, tours, showroom maintenance, and follow‑up.
• Utilize marketing strategies within budget to drive traffic (competitive rates, referrals, promotions, locators, outreach).
• Secure resident retention by planning events, attending after‑hours functions, and acting as host as needed.
• Complete paperwork for leases, move‑ins, check‑outs, and peak periods promptly.
• Attend weekly and daily goal‑setting meetings as appropriate.
• Collaborate with the maintenance team to ensure prompt resident service request completion per company standards.

Requirements

Candidates should possess an associate’s degree or comparable experience of six months to a year, be proficient with Microsoft Office and property‑management software, and hold a valid driver’s license. Physical demands include extended desk work, occasional stair climbing, and the ability to lift items up to 20 lb, while consistently using mobile devices for tasks.

• Associate’s degree or equivalent, or 6‑12 months related experience, or comparable education/experience.
• Proficiency with Microsoft Office and property management software.
• Valid driver’s license.
• Ability to sit for extended periods at a desk and climb stairs.
• Ability to read documents, screens, and hear verbal communications.
• Ability to lift/carry up to 20 lb items occasionally.
• Ability to use mobile devices and applications for work tasks.

Benefits

RPM Living focuses on a people‑first approach, offering competitive pay, comprehensive benefits, and clear pathways for career advancement through training and education. The company invites candidates to begin an extraordinary journey with them.

RPM provides weekly pay for onsite staff, extensive health coverage, employer‑funded wellness programs, and additional insurance options. Employees also enjoy a 401(k) match, paid time off, floating holidays, volunteer days, discounted perks, and opportunities for professional growth through development programs and Employee Resource Groups.

The role offers an hourly wage of $18‑$19 plus bonuses, contingent upon successful background verification and a valid driver’s license. RPM Living is an equal‑opportunity employer that participates in E‑Verify.

• Weekly pay for onsite associates.
• Comprehensive healthcare coverage for full‑time regular associates.
• Employer‑paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with robust company match.
• Professional development, career growth, and role‑based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks such as Costco membership, movie tickets, health & wellness, and entertainment & travel discounts.
• Pay range $18‑$19 per hour plus bonuses and a generous benefit plan.

Training + Development

Interview process

Visa Sponsorship

Security clearance