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Operations Supervisor - Hauling
Republic Services
Supervising collections activities in various lines of business including commercial, residential, roll-off (industrial), and container delivery/pick up, ensuring safety, customer experience, efficiency, and employee engagement while supporting functional excellence and budget achievement.
22d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Metairie, LA
Field
Company Size
42,000 Employees
Service Specialisms
Non‑hazardous solid waste collection
Waste transfer
Waste disposal
Recycling services
Energy services
Sector Specialisms
Residential
Commercial
Industrial
Manufacturing
Retail
Special Waste
Hazardous Waste
Recycling
Role
What you would be doing
route optimization
operational planning
safety management
team guidance
customer support
equipment compliance
- Create, modify, and improve routes to maximize density and improve efficiency.
- Execute other operational plans to help achieve or exceed the division’s budgeted goals.
- Work with the sales team to identify and eliminate any unsafe conditions on new route or for new customers.
- Understand and provide leadership to achieve and communicate about safety goals and objectives.
- Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
- Build and develop talent on the team, understand employees’ career goals and provide coaching to get employees ready for advancement with the Company.
- Is collaborative; builds and works with teams.
- Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
- Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
- Work to remove unsafe conditions or situations from drivers’ routes.
- Interact with customers to solve and rectify any issues and improve the overall customer experience.
- Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
- Establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans.
- Lead drivers to exceed productivity goals and expectations for all routes.
- Reduce route hours to the extent possible with techniques such as service conversions and container upsizing.
- Understand, support and execute service delivery while actively supporting maintenance and the operational role in fleet quality and maintenance.
- Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program.
- Create a collaborative, communicative team environment and drive employee engagement with the Company.
- Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
What you bring
leadership
problem solving
creative thinking
management skills
team development
judgment of talent
- Demonstrates and promotes ethical behavior.
- Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams
- 1 year of lead or supervisory experience.
- Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
- Understand missed pickup goals and meet or exceed expectations related to those goals.
- Able to direct large staff.
- Creative thinker who challenges conventional solutions.
- Short- and long-term disability.
- Health care and dependent care spending accounts.
- Great Place to Work
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Life insurance and accidental death & dismemberment insurance.
- Retirement plan with a generous company match.
- Employee discount programs.
- Employee and Family Assistance Program (EAP).
- Employee Stock Purchase Plan (ESPP).
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- safety and accident prevention programs compliance
- adherence to all safety, environmental, operating, regulatory, accounting, ethics, and other standards
Company
Overview
1981
Year Founded
Established as a regional waste hauler.
$16 Billion
2024 Revenue
Annual revenue achieved in 2024.
$2+ Billion
2024 Net Income
Net income for the year 2024.
- It operates collection, transfer, recycling centers, landfills and energy‑from‑waste facilities across the U.S.
- Typical projects include curbside residential pickup, commercial/industrial waste hauling, recycling operations and landfill gas‑to‑energy plants.
- Specialisms span residential and commercial collection, industrial waste services, recycling processing, hazardous waste treatment, and renewable energy generation.
- Safe – We protect the livelihoods of our colleagues and communities.
- Committed to Serve – We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible – We take action to improve our environment.
- Driven – We deliver results in the right way.
- Human-centered – We respect the dignity and unique potential of every person.
35% emissions reduction
Net-zero greenhouse gas target
Aims to reduce absolute Scope 1 and 2 emissions by 35% by 2030, aligned with the Science Based Targets initiative (SBTi).
15% emissions reduction
Early achievement of interim target
Reduced operational greenhouse gas emissions by 15% as of 2023, meeting the 2025 interim target two years early.
40% material recovery increase
Resource recovery goal
Aims to increase the recovery of key materials by 40% by 2030, supporting circularity and resource efficiency.
50% biogas reuse increase
Biogas beneficial reuse target
Committed to increasing biogas sent to beneficial reuse by 50% by 2030, enhancing renewable energy generation.
- Open five new renewable natural gas plants; renewable-energy portfolio includes 86 projects
- Deploy collision-avoidance cameras on collection trucks (2,200+ units)
- Pace electrification: goal for 50% of new refuse vehicle purchases to be EVs by 2028
- Initiatives include landfill-gas-to-energy, polymer center for plastics circularity, recycling and organics programs
- Employee engagement goal: maintain ≥ 88% by 2030 (supports sustainability culture)
50% Ethnically Diverse Workforce
Diverse Workforce Representation
Half of the company's workforce is composed of ethnically diverse individuals, reflecting a commitment to inclusivity.
38% Leadership Roles by Women
Women in Top Leadership
38% of top leadership positions within the company are held by women, showcasing progress toward gender equality.
$75.8M with Diverse Suppliers
Diverse Supplier Spending
The company spent $75.8 million with certified diverse suppliers in 2022, aiming for $150 million by 2025.
82% Employee Satisfaction
Employee Satisfaction Rating
82% of employees rated the company as a great place to work in a 2024 survey, reflecting a supportive workplace culture.
- Established MOSAIC Council in 2013 to drive inclusion efforts, including recruiting partnerships, training, leadership development, and business resource group support.
- Removed college-degree requirements for many roles to broaden access and inclusivity.
- Aims to achieve 50% diversity in leadership roles by 2030.
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