Marketing & Resident Experience Specialist - Olde Towne University Square

Description

• Serve as an American Campus representative and liaison in all interactions.
• Build and maintain relationships with local business, community leaders, university partners, etc.
• Remain knowledgeable of market trends, market performance, new construction in area, enrollment, etc.
• Assist with office administrative tasks, including package management.
• Maximize revenue and drive occupancy through marketing efforts, exceptional customer service, and leasing execution.
• Create and post engaging and visually appealing social media content for all approved company channels in accordance with company standards.
• Execute the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy and revenue; this includes using traditional, digital, and social marketing mediums.
• Partner closely with service team to ensure property is consistently well-maintained and meets curb appeal standards.
• Coordinate the planning, preparation, and implementation of all lease up events (athletic events, housing fairs, orientations, open houses, etc.), renewal events, and resident programs.
• Maintain accurate and current prospect traffic and leasing data in all required systems and platforms; complete administrative requirements for move-ins and move-outs to company standard.
• Produce and submit all required reporting to supervisor and support teams for approval to distribute as needed.
• Audit property websites and digital channels and listings for accuracy and expected visual standards.
• Give informative property tours to potential prospects onsite and create value by anticipating needs and addressing objectives to close the tour.
• Execute the leasing process for prospective residents, including appointments, leads, tours, maintaining show rooms, and completing prospect and future resident follow-up.
• Coordinate room assignments and roommate matching, where needed.

Requirements

• Social media experience preferred.
• Experience in reading, analyzing and interpreting general business correspondence and leasing documents.
• Prior experience in the student housing industry preferred.
• Bachelor’s degree in marketing, business, or similar field preferred
• Experience writing routine reports and correspondence
• 2 years’ of experience in leasing, marketing, or sales

Benefits

• Benefits:DentalVision401(k) with Employer MatchingMedical & Dependent Care Flexible Spending Accounts (FSA)Life InsuranceSick LeavePaid Time OffPaid Pregnancy & Childbirth LeavePaid Paternity LeaveHealth InsuranceHealth Savings Account (HSA) with Employer MatchingShort-Term & Long-Term Disability
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) with Employer Matching
• Charity Matching Program
• Health Insurance
• Paid Time Off
• CoreGiving Volunteer Days
• 401(k) with Employer Matching
• Paid Paternity Leave
• Perks:Preferred Membership Pricing at Local & National CompaniesCoreGiving Volunteer DaysReferral ProgramCharity Matching Program
• Preferred Membership Pricing at Local & National Companies
• Paid Pregnancy & Childbirth Leave
• Sick Leave
• Life Insurance
• Short-Term & Long-Term Disability
• Referral Program

Training + Development

Interview process

Visa Sponsorship

Security clearance