Sales Operations Manager

Description

• Gathering data on customer behavior, analyzing or preparing data from SFDC or other sources to improve regional strategic plans, grow existing and target new customers and quote capacity allocation.
• Coordinate with Sales Directors to ensure usage and continuous improvement of SFDC; help set running rules and uniform way of using the system.
• Build, develop, and mentor high performing commercial team within Lifecycle Solutions repairs.
• Develop dashboards/reports as needed to efficiently forecast results and drive business expectations. Develop the necessary dashboards/reports to assist the sales team in managing their opportunities and analysis trends.
• Establish and lead pacing rhythm. Consolidate orders estimates. Ensure accuracy of estimate and variation vs last week. Include convertible orders in pacing.
• In conjunction with sales leadership, determine and roll out orders op plans for the sales team.
• Assist in campaigns, actions, collecting feedback and produce summary overviews/reports of results.

Requirements

• Bachelor’s Degree from an accredited college or university, or combination of education and related experience in lieu of degree.
• Must be a strong communicator with solid presentation skills and proficiency in analytical software and digital sales tools, including but not limited to Microsoft Word, Excel, Outlook, PowerPoint, Salesforce, and Box.
• Strategic thinker skilled at driving organizational change, prioritizing competing demands, and leading within matrix environments.
• Results-driven leader with a track record of building, developing, and motivating high-performing teams either through direct or indirect working relationships.
• Customer-focused mindset with proven ability to deliver profitable solutions and enhance satisfaction through Six Sigma practices.
• Minimum of 2 years of experience in a sales, finance, or commercial role.
• Commercial operations expertise, including quoting, proposals, and knowledge of ABB Services offerings and ITO tools.

Benefits

• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Parental Leave – up to 6 weeks
• Choice between two dental plan options: Core and Core Plus
• Employee discount program
• Short Term Disability – up to 26 weeks – Company paid
• Employee Assistance Program
• Company paid life insurance (2X base pay)
• Employee Stock Acquisition Plan (ESAP)
• Company paid AD&D (1X base pay)
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Voluntary life and AD&D – 100% employee paid up to maximums
• Vision benefit
• 401k Savings Plan with Company Contributions

Training + Development

Interview process

Visa Sponsorship

Security clearance