Document Controller

Description

• Generate and collate reports on project documentation status, stock availability, and production data.
• Facilitate customer complaint analysis and assist in setting documentation-related performance targets.
• Act as the point of contact for all documentation-related enquiries, internally and externally.
• Contribute to long-term planning and forecasting through accurate document management.
• Manage, control, and maintain all project-related documentation in accordance with ISO standards and Tate Europe's quality procedures.
• Ensure all documentation supports ISO 9001 quality management system compliance.
• Maintain accurate records of correspondence, contracts, drawings, specifications, and other project-related materials.
• Ensure all documentation is reviewed, approved, and issued correctly, maintaining version control and proper traceability.
• Engage with suppliers and customers to ensure document requirements and quality standards are met.
• Support root cause analysis for document-related issues and implement corrective and preventive actions.
• Conduct regular audits of documentation to ensure compliance with ISO standards and company policies.
• Collaborate with operations, production, and procurement teams to ensure documentation is aligned with project schedules and critical deadlines.
• Support process improvement initiatives and introduce planning tools and techniques for improved document flow.
• Drive continuous improvement initiatives in document management processes to enhance efficiency and reduce errors.
• Liaise with customers and suppliers, ensuring all documentation requirements are met, including certificates, technical documentation, and change notifications.
• Develop and roll out Standard Operating Procedures (SOPs) for document control processes.
• Track and report on document status, updates, and outstanding approvals.

Requirements

• Knowledge of Power BI and data analysis (desirable).
• High level of initiative, attention to detail, and the ability to prioritise tasks effectively.
• Excellent organisational, record-keeping, and version control skills.
• Strong communication skills, both written and verbal, with the ability to interact effectively with cross-functional teams and external partners.
• Proficiency with SAP (or similar ERP systems), Microsoft Excel, and document management tools.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance