Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Information Technology Support Specialist
Dillon Consulting Limited
Provide technical support, configure hardware/software, and manage user accounts for Dillon.
6d ago
Junior (1-3 years)
Full Time
London, Ontario, Canada
Hybrid
Company Size
800 Employees
Service Specialisms
Engineering
Environmental Services
Planning and Design
Transportation
Urban Development
Infrastructure
Project Management
Water Resources
Sector Specialisms
Architectural Consulting
Building Inspection
Consulting Services - General
Educational/Training
Energy Management
Engineering Consulting
Environmental Ecological Consulting
Fisheries/Wildlife
Role
What you would be doing
technical support
hardware setup
issue documentation
user onboarding
account administration
helpdesk support
- Provide technical support to resolve help requests from end users via telephone, email and chat in a professional and courteous manner
- Setup and configure computer hardware, software, mobile devices and peripherals, addressing both routine and complex technical issues
- Record, track and document the problem-solving process for helpdesk requests, including all actions taken to final resolution
- Contribute to Dillon’s corporate profile through active participation in professional associations and committees
- Travel occasionally to client locations and/or other Dillon offices for the purposes of executing your responsibilities, internal/external client relationship development, opportunity/project research, and project delivery
- Conduct onboarding and offboarding procedures for end users
- Administration of user accounts and related activities
- Participate as an integral part of our National Helpdesk team, offering information technology support across the organization
What you bring
active directory
ticketing
comptia
diploma
1-3 years
troubleshooting
- Familiarity with ticketing systems for logging, tracking, and managing technical support requests
- Practical experience in working with Active Directory, group policies and two-factor authentication systems
- A variety of EFAP tools and online resources to support well-being are available to all employees.
- One (1) to three (3) years of relevant work experience in a professional technology setting
- A three-year diploma in Computer Systems Technology or related program
- Proven organizational and time management skills with the ability to prioritize work and adapt to changing workload demands
- Strong verbal and written communication skills, with excellent attention to detail and a high regard for accuracy and quality
- Strong customer service skills with the ability to communicate technical information to non-technical users clearly and effectively
- Certifications such as CompTIA A+, Network+, CCNA, Microsoft Certified: Modern Desktop Administrator Associate are considered an asset
- Demonstrated experience in diagnosing and resolving complex technical issues related to hardware, software, and network systems
- The ability to anticipate, examine, and adopt new and innovative solutions is a crucial driver for the continual and progressive advancement of our business performance. In our culture, people are empowered to reflect and question current practices and seek forward looking solutions to today’s problems and tomorrow’s opportunities.
- Student loan repayment assistance with matching employer contributions
- Dillon is 100% employee owned and share ownership is open to all employees.
- Generous retirement savings plan
- Employee and Family Assistance program
- Our employees can take advantage of a wellness subsidy that can be put towards expenses for a variety of health and/or wellness related activities such as gym membership, purchase of home fitness equipment, yoga classes and dance classes.
- Learning and Development opportunities
- Employee share purchase plan
- Goodlife Fitness Corporate Membership
- Comprehensive health benefits
- Dillon values its staff and the contributions that are made each day and understands that work arrangements can differ based on personal needs and business needs. We are taking a trust-based approach to offer a variety of flexible and hybrid work options to help balance the competing demands of work and personal life.
- Flexible work hours and hybrid working options
- Our employees can take advantage of reduced annual membership fees.
- Wellness Subsidy
- We use a composite approach to development including coaching to build the how, mentoring to share lessons, advising to round out perspectives, and co-creation of knowledge through internal learning opportunities.
- A competitive compensation package
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded 1985
Year Established
The firm was established in 1985, marking the beginning of its consulting services.
- Specializes in engineering, environmental services, planning, and project management.
- Has extensive experience working on large-scale infrastructure and development projects.
- Serves both public and private sector clients across diverse industries and sectors.
- Known for its expertise in water resources management, environmental remediation, and transportation planning.
- Handles complex projects, often integrating cutting-edge technology and sustainable design solutions.
- Provides tailored solutions that address both local and global challenges in urban development, energy, and utilities.
- A trusted partner in delivering projects on time, on budget, and with a commitment to high-quality outcomes.
- Achievement: Do the work to hit the target.
- Continuous Development: Always learning. Always adapting. Always growing.
- Courage: Do the things that matter, especially when it’s hard.
- Creativity: Discover new opportunities.
- Inclusiveness: Enabling belonging to draw strength from our differences.
- Reliability: Words that result in actions build trust.
$2.2 Million Donated
Environmental Contributions
Over $2.2 million donated since 2009 to environmental and charitable organizations.
- Strive for a more sustainable operation by improving environmental footprint through limiting waste generation, greenhouse gas emissions, and energy use.
- Encourage stakeholders to be conscious of their environmental impact.
- Provide services aligned with Corporate Sustainability Policy to help clients achieve sustainability goals.
- Set Net Zero targets based on Science Based Targets (SBTi).
- Offer third‑party GHG validation and verification under ISO 14064‑3 and ISO 14065 via ANAB‑accredited VVB.
- Help clients develop GHG inventories, decarbonization roadmaps, energy efficiency measures, industrial electrification, low‑carbon fuels, CCUS, and M&V processes.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio