Employee Relations Specialist

Description

• Responsible for the delivery of Employee Relations consulting services to dedicated client groups on standard to complex ER matters.
• Provide change management support to management and HRPBs.
• Develop of training, tools, templates, processes and reference materials, or other projects in support of the ER COE function.
• Utilize Case Management tools to document and effectively manage ER matters and investigations; will become the Subject Matter Expert and Super User of the Case Management tool, generating reports and tracking trends.
• May assist in the creation and refinement of company-wide HR policies; collaborate and consult on non-HR policies.
• Support and consult with HRBPs and managers with position elimination activities; coordinate approved business cases with aligned HRBP, ER COE, and the HR Operations team to ensure a seamless and thoughtful process for affected employees and non-affected managers and employees
• May participate in project work that supports the ER COE, the HR team, or other functions
• Investigate, review, consult, and provide recommendations to managers on employee misconduct issues. Make recommendations regarding appropriate level of corrective action or termination to People Partners and management based on company policies and laws.
• Partner with dedicated HRBP on issues that are highly complex or present significant risk to the business or company.
• Consult and coach managers on performance management best practices, including progressive performance management, performance improvement plans, exit strategies, and involuntary separations.
• Provide input and insight on holistic intervention and engagement efforts and remedies
• Consult on escalated leave of absence and job accommodation requests. Provide recommendations, resolution and influence management on recommendations based on company policies and laws. Ensure appropriate documentation to support decision.
• Work with employees and their managers to understand perspectives and to guide toward resolution of conflict or issues.
• Occasional travel to other C&W locations to participate in investigations and meetings
• Investigate internal employee complaints, recommend solutions to management and People Partners, including consistent corrective action or termination, based on company policies, weighing legal risk factors to the organization. Document investigation, recommendations and resolution for the complaint.

Requirements

• Solid business intelligence
• Ability to influence leaders and colleagues; skilled counselor, consultant and facilitator
• PHR or SPHR designation preferred
• 0-5 years years of progressive ER or HR Generalist experience
• Spanish language skills strongly preferred
• Bachelor’s Degree, preferably in HR or related area
• Excellent written and verbal communication skills
• Superior diagnostic and analytical skills
• Strong organization skills and project management skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance