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Service Coordinator
Stark Tech
Provide administrative support to the service department, including T&M billing, service agreements, contract renewals, and customer accounts.
14d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Clifton Park, NY
Office Full-Time
Company Size
750 Employees
Service Specialisms
Energy Efficiency Solutions
Optimization Engineering
Solar, Microgrids, Renewable Natural Gas Engineering
Building Technology Solutions
Service & Maintenance
Critical Power
Thermal Management
Racks and Enclosures
Sector Specialisms
Energy
Buildings
Commercial
Industrial
Data Centers
Facility Infrastructure
Power Management
Renewable Energy
Role
What you would be doing
payroll reporting
contract management
customer support
billing administration
invoice distribution
account management
- Complete and submit certified payroll reports.
- Process service agreements and contract renewals. Work with sales team to understand and confirm contract terms.
- Correspond with customers as needed. Answer service calls and resolve issues.
- Administer and manage T&M, Job and Service Agreement billing.
- Issue and distribute invoices to customers accordingly.
- Maintain customer accounts and contact information in the system.
What you bring
5+ years
ms software
associates degree
work under pressure
customer interface
hvac knowledge
- 5+ years of relevant work experience.
- Proficient at using MS software
- Associates Degree or equivalent related work experience.
- Ability to work under pressure required.
- Great customer interface skills required.
- Knowledge of HVAC or similar industry preferred.
- HSA employer contribution
- Life and Disability insurance
- Competitive pay
- Wellness Program (participation incentives)
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Paid Time Off & Holidays
- 401(k) with employer match
- Medical/Dental/Vision insurance
- Employee Assistance Program
- Career development
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted for this position.
Company
Overview
- Founded in 1989 in Buffalo, NY, Stark Tech evolved from a building-services provider into a clean‑tech leader.
- Combining in‑house engineering with manufacturing, they build integrated systems—from building automation to microgrids and renewable natural gas skids.
- Projects often include smart building retrofits, solar development, battery energy storage, and waste‑to‑gas systems across North America.
- They partner with major tech firms (e.g., Schneider Electric), earning recognition like Global Impact Maker and EcoXpert certifications in automation, power, and security.
- Their financial model marries equipment manufacturing, systems integration, and recurring service agreements for cloud‑based analytics and predictive maintenance.
- While rooted in facility services, they've forged a niche across sectors: buildings, energy, renewable gas, solar, microgrids, and storage.
- Unusually, they produce large skid‑mounted units that convert waste or biomass into renewable natural gas—merging engineering with manufacturing.
- Integrity in all actions.
- Innovation that drives the future.
- Excellence in execution.
- Commitment to customers and partners.
- Collaboration across teams and disciplines.
- Accountability to deliver results.
2030
Net Zero Commitment
Committed to achieving net zero carbon emissions.
- Utilizing renewable energy sources for operations and services.
- Ongoing efforts to reduce waste through improved operational efficiencies.
- Implementation of energy-efficient technologies across facilities.
- Regular monitoring and reporting of environmental impact metrics.
- Fosters an inclusive workplace with diverse teams.
- Dedicated to achieving gender equality in leadership roles.
- Continuously works to recruit and retain diverse talent.
- Maintains employee resource groups and mentorship programs.
- Promotes equitable opportunities for all employees.
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