Service Technician (Levels I, II, III)

Description

• Conduct equipment reconditioning per established work instructions and document returned items, ensuring proper storage in the branch warehouse.
• Process customer orders received from sales or the branch manager, ensuring timely fulfillment and delivery.
• Utilize appropriate PPE and fall protection at all times to ensure safety.
• Perform initial equipment startup and necessary service repairs, and retrieve equipment from customer locations upon rental completion.
• Higher-level technicians will clean, troubleshoot, and repair air-cooled chillers and large tonnage HVAC equipment, including diagnosing refrigerant circuit issues and supporting installations.
• As a representative of Mobile Air, you will coordinate the delivery, installation, and servicing of our rental equipment.
• Install and connect heating equipment to natural gas or propane sources and set up flexible ductwork for temporary applications.

Requirements

• Must pass a DOT physical and drug test to operate company vehicles.
• Candidates must be willing to undergo a background check prior to employment
• Strong customer service aptitude, effective communication skills, and mechanical knowledge.
• Ability to lift/move up to 50 lbs. using safe lifting practices.
• Proficiency with Microsoft Office products; familiarity with MRP or rental software is an advantage.
• Deliver exceptional customer experiences that foster repeat business.
• A willingness to learn and develop within the company.
• Experience levels ranging from 0-5 years are welcome.
• Valid driver’s license with a satisfactory motor vehicle report (MVR).
• This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons. Travel may also be necessary. Overtime and double-time pay rates apply for applicable hours worked.
• A high school diploma or GED is required; a 2-year HVAC certificate or Universal Refrigeration Certificate is preferred for higher-level technicians.

Benefits

• Full-time positions with overtime and weekend opportunities
• Health, Vision, and Dental Insurance
• 401k with company match
• Paid time off (vacation, sick days, holidays)
• Life Insurance
• Career development and advancement potential
• Employee discount programs
• Competitive hourly pay with quarterly bonus opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance