Implementation Analyst II
realpage india
Implement and manage client Revenue Management System deployments, ensuring timely success.
17 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Serilingampalli, Telangana, India
Office Full-Time
Company Size
1500+ globally Employees
Service Specialisms
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Sector Specialisms
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Role
What you would be doing
implementation planning
data loading
data troubleshooting
qa testing
project scheduling
client management
- Manage appropriate expectations during the implementation of a Revenue Management System for each client.
- Assist with the creation and maintenance of implementation related documents, checklists and procedures.
- Troubleshoot Property Management System data and file issues.
- Gather and load Property Management System data.
- Manage and schedule time to meet implementation goals and maximize department profit.
- Initiate and coordinate internal quality assurance tests to verify accurate setup.
- Communicate the project scope and possible issues in a timely manner.
- Develop and communicate implementation plan and status for each client implementation.
- Build and maintain relationships with Professional Services team members to ensure successful implementation.
- Promote a positive, professional image of RealPage internally and externally.
- Actively and efficiently manage multiple implementation projects so that implementations are completed on time and to the satisfaction of clients.
- Ensure accurate data is being received from source Property Management System and communicate any issues.
- Work with Professional Services team to ensure the necessary information is available for the implementation.
- Provide superior customer service to all internal and external customers.
What you bring
microsoft office
excel
bachelor’s degree
customer service
time management
troubleshooting
- Above average interactive, planning, time management and detail skills
- Strong verbal and written communication skills
- Professional demeanor
- Able to work with little supervision, but knowing when to escalate problems
- Demonstrated ability to quickly analyze and troubleshoot issues
- Must be able to work effectively in a dynamic team environment
- Intermediate to Advanced knowledge of Microsoft Office products including Excel, Word and Internet Explorer
- Strong attention to detail
- Demonstrated ability to work effectively with customers during high-pressure situations
- Bachelor’s Degree in a related field (preferred)
- Flexible, detailed, and able to successfully accept change
- Ability to learn and utilize new procedures and processes quickly
- Ability to work in a fast-paced, deadline and customer-oriented environment
- Strong customer service and organizational skills required, strong conflict resolution skills
- Highly motivated, self-starter
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Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
Nope
Culture + Values- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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