Leasing Associate

Description

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. This role handles lease signings, acts as a landlord for property owners, and performs clerical tasks such as processing housing applications, rent collection, occupancy maintenance for public housing, and re‑certification of assisted‑housing tenants.

Key duties include preparing model and target apartments for showing, keeping work, common, and office areas clean, completing lease agreements and collecting deposits, and marketing the property through tours and community‑amenity promotion. The associate must understand lease terms, community policies, and Housing Authority procedures, manage resident move‑outs per policy, stay informed about competitive market conditions, support resident retention programs, maintain resident and property files, and handle resident requests and complaints with professionalism.

• Prepare and showcase model and target apartments, keeping common and office areas clean.
• Complete lease agreements, collect deposits, and process resident move‑outs per policy.
• Market properties by answering inquiries, conducting tours, and highlighting community amenities.
• Conduct market research on competing properties and stay informed of market conditions.
• Develop and support resident retention programs under the Property Manager’s direction.
• Manage resident and property files, and respond promptly to resident requests and complaints.
• Provide professional, courteous service with a polished appearance at all times.

Requirements

Qualified candidates have at least one year of tax‑credit housing experience, leasing or sales and customer service background, and knowledge of HUD regulations and low‑income housing policies. Strong follow‑up skills via email and phone are required; experience with OneSite and proficiency in Microsoft Office (Word, Excel) are considered a plus.

Physical requirements include extended sitting, occasional stair climbing, the ability to read documents and screens, hear verbal communications, and lift items up to 20 lb; use of mobile devices for work tasks is also necessary. The role is primarily office‑based with occasional outdoor exposure, in an open environment with bright lights and constant noise, and is contingent upon a background check and a valid driver’s license.

• Maintain thorough knowledge of lease terms, community policies, and HUD/low‑income housing regulations.
• Require at least one year of tax‑credit housing experience and a strong leasing or sales background.
• Familiarity with HUD rules, OneSite, and Microsoft Office (Word, Excel) is preferred.
• Physical ability to sit for extended periods, climb stairs, lift up to 20 lb, and use mobile devices.
• Work primarily in an office setting with occasional outdoor exposure; must pass background check and hold a valid driver’s license.

Benefits

At RPM, we prioritize a people‑first approach, offering top industry pay, comprehensive benefits, and clear pathways for career training and education. We invite candidates to begin an extraordinary journey with us today.

RPM Living offers weekly pay for on‑site associates, comprehensive health coverage, employer‑paid assistance and wellness programs, ancillary insurance, a 401(k) with robust matching, professional development opportunities, DEIB initiatives, paid time off with floating holidays, and a range of discounted perks such as Costco membership and entertainment discounts. The company is an Equal Opportunity Employer, participates in E‑Verify, and supports applicants who need assistance during the hiring process.

• Benefits include weekly pay, comprehensive health coverage, employer‑paid assistance programs, 401(k) match, professional development, DEIB initiatives, paid time off, and various discount perks.

Training + Development

Interview process

Visa Sponsorship

Security clearance