Credit Controller

Description

• Support cash flow by managing overdue accounts and escalating issues when necessary.
• Issue statements, reminder letters, and other communications professionally.
• Carry out credit insurance checks via bank systems / Creditsafe and monitor exposure to support risk management.
• Ensure technical accuracy across all credit control processes and documents.
• Resolve customer queries promptly and effectively while maintaining strong service standards.
• Proactively chase outstanding payments by phone and email to ensure timely settlement.
• Collaborate with the Billing Team to reduce queries and minimise overdue balances.
• Respond to day-to-day correspondence in a timely and professional manner.
• Manage multiple customer accounts and ledgers with accuracy and attention to detail.
• Monitor debtor days and take appropriate actions to reduce overdue balances.

Requirements

• Confident working independently and taking initiative to resolve queries.
• Strong IT skills, particularly Microsoft Excel.
• Strong organisational skills and attention to detail.
• Knowledge of Microsoft Dynamics 365 Business Central is highly desirable.
• Experience within a finance or credit control environment.
• Excellent communication skills with a professional, customer-focused approach.

Benefits

• Private medical insurance - Aviva
• Salary from £30,000, depending on experience
• Employee Assistance Programme (EAP)
• Hybrid working: 2 days at home, 3 days in the office (after settling in)
• Medicash health plan
• 6-month temporary contract within a friendly and supportive team
• Pension Contributions - 3%, and Expert Access Solutions Ltd pays 6%
• Sick pay
• 25 days’ holiday per year (pro-rated) plus bank holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance