Together Housing Group
A social housing provider delivering quality homes and services to communities across the UK.
10 days ago
$35,229 - $35,229
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Darwen, England, United Kingdom
Hybrid
Company Size
1,500 Employees
Service Specialisms
Sector Specialisms
Description
investigations
evidence collection
court documents
agency partnerships
data management
program development
Join our team as a Temporary Neighbourhood Safety and Enforcement Officer in the Lancashire region for an exhilarating opportunity to improve community safety and tackle anti‑social behaviour. In this role you will investigate complaints, handle casework, implement legal actions and provide support to residents. Collaborating with customers and partner agencies you will address tenancy matters, prepare legal documents, represent cases in court and encourage active community participation.
- Investigate anti‑social behaviour and tenancy enforcement complaints in line with policies.
- Apply varied remedies and solutions to achieve sustainable outcomes.
- Stay updated on relevant legislation and refer cases to appropriate agencies with timely follow‑up.
- Take ownership of cases, conducting investigations, collecting evidence, preparing court documents and supporting victims and witnesses.
- Build and maintain proactive partnerships with external agencies, including police, and engage in joint operations.
- Contribute to programme development for anti‑social behaviour management and early intervention initiatives.
- Maintain accurate case records, computerised systems, written reports and statistical information.
- Act as a professional witness, attending incidents both during and outside normal office hours.
- Maintain a customer‑focused outlook delivering high‑quality, professional service.
Requirements
driving licence
communication
self‑motivation
tenancy knowledge
complaint handling
written communication
- Hold a full UK driving licence and access to a vehicle with business insurance.
- Demonstrate strong communication skills, a positive can‑do attitude and experience handling public complaints.
- Show self‑motivation and initiative, capable of working independently and collaboratively.
- Possess knowledge of tenancy dispute solutions and anti‑social behaviour management options.
- Exhibit strong written communication skills for drafting clear letters and reports.
Benefits
In return we offer a permanent salary equivalent to £35,229 per annum. You will work 37 hours per week, with approximately three days spent in the office or community and designated remote work days. Full details of our award‑winning employee benefits can be viewed through the provided benefits link.
Training + Development
Interview process
Visa Sponsorship
Security clearance
- basic criminal disclosure check will be carried out when a conditional offer is made.
Overview
15 years
Experience in Affordable Housing
Delivering affordable housing solutions for an extensive period, establishing a strong foundation in the industry.
- Operating primarily in the UK, Together Housing Group manages a diverse portfolio of residential properties, from new builds to large-scale renovations.
- With a strong commitment to local communities, the Group offers a range of support services to tenants, ensuring that housing isn't just about a building, but a home.
- Over the years, Together Housing Group has grown its expertise in developing sustainable housing models that meet the evolving needs of urban and rural populations.
- The company regularly embarks on projects involving the regeneration of local neighborhoods, revitalizing underused spaces and creating a lasting social impact.
- Despite being a non-profit, Together Housing Group operates with a clear business strategy focused on long-term sustainability, securing funding through various channels to reinvest into community-focused initiatives.
- With a forward-looking vision, the company is involved in innovative housing projects such as green energy initiatives and tech-enhanced living solutions for residents.
Culture + Values
- Customer Focused
- Innovation and Improvement
- Collaboration
- Respect
- Integrity
- Accountability
Environment + Sustainability
Net Zero Carbon
2050 Target
The company aims to achieve net zero carbon emissions by the year 2050, marking a significant commitment to reducing its environmental impact.
- Reducing energy consumption across the business
- Energy efficient homes and upgrades to existing properties
- Committed to reducing carbon emissions through new development projects
- Promoting sustainability through waste reduction and recycling programs
- Continuous investment in green technologies for improved building efficiency
Inclusion & Diversity
- Diversity and inclusion embedded in recruitment and talent management strategies
- Gender Pay Gap reporting and action plans
- Targeting a balanced workforce with diverse leadership representation
- Promoting equality of opportunity in all aspects of employment
- Regular training and awareness programs to foster inclusive behaviors