Overnight PRN Security

Description

• Escort visitors, residents, or families as needed to suites or community areas
• Assist with the move-in process, ensuring all documentation and steps are completed accurately
• Maintain accurate referral, mailing list, and customer information databases
• Sort and distribute mail to appropriate departments
• Greet residents, families, and visitors, creating a warm and professional first impression
• Collaborate with other departments and foster a positive, team-oriented environment
• Answer phones promptly with proper community greeting and route calls/messages as needed
• Promote a safe and secure environment for residents, guests, and team members
• Uphold confidentiality, resident rights, and Solera’s policies and standards
• Provide clerical support, including typing, filing, data entry, and handling correspondence
• Support special events with setup and tear down as needed

Requirements

• Previous customer service or receptionist experience preferred
• Annual flu vaccine required (medical/religious exemptions accepted)
• Proficiency in office equipment and software (computer, phone system, copier, etc.)
• Knowledge of resident rights and confidentiality practices (training provided)
• Ability to maintain professionalism and courtesy in all interactions
• Strong interpersonal and communication skills (both written and verbal)
• Compassionate, patient, and able to remain calm under pressure in a busy environment
• Excellent organizational skills with ability to prioritize tasks and meet deadlines

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance