Water Supply Pipe Support Engineer - Birmingham at Homeserve Uk in England, United Kingdom | GBP29,200-29,200 | Kablio

Role

Description

mentoring

team meetings

induction training

safety training

tool provision

Ongoing: Access structured development programmes and mentoring to progress into a Water Supply Pipe Engineer role.
Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
Week 1: Attend our Head Office in Walsall (Monday-Friday) for induction, health & safety training, and to receive your tools and equipment.

Requirements

driving licence

problem solving

ppe

physically fit

customer service

team player

Adaptable team player - you may work with different team members daily.
Full UK Driving Licence (no more than 6 penalty points).
Keen eye for detail and problem-solving skills.
Use of company tools, uniform and PPE
Physically fit - this is a manual, all-weather role.
Excellent customer service skills - this is a customer-facing role.
Awareness of safe digging practices.

Benefits

Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
Week 2: Buddy up with an experienced HomeServe Engineer for hands-on learning.
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work
Employee assistance programme looking out for you and your family
Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
Fantastic pension scheme including Income Protection Cover
33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
Free HomeServe Cover 8 policy
Learning and development opportunities
Additional paid overtime
Salary - £29,200 Plus a £1500 guaranteed bonus in your first year
Company van with fuel card

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

850,000 annually

Jobs Handled

The UK arm handles over 850,000 jobs per year, supported by a nationwide network of qualified Home Experts.

2023

Acquisition Year

The company was acquired by infrastructure investor Brookfield in 2023, marking a significant expansion phase.

Born in Walsall in 1993 as a plumbing emergency service, it has evolved into a global home‑assistance provider.
Today it partners with utilities and insurers to offer 24/7 cover—from leak repairs and boiler breakdowns to drain unclogs and electrical faults.
It expanded across Europe, North America and Japan.
Frequently working through long‑term utility and insurer partnerships, it installs and maintains HVAC systems and emerging energy tech.
Unusual fact: it was the subject of a BBC series ‘Disaster Masters’, documenting its emergency disaster-response work.

Culture + Values

Dare to care
Do the right thing
Own it
Always improve
Win together, trust each other
CustomerFirst

Environment + Sustainability

42% reduction

Scope 1 & 2 Emissions Target

The target is set for FY2030, with a baseline of FY2020.

29,000 tonnes CO₂e

Global Emissions (2023)

This includes Scope 1: 20,985 t, Scope 2: 3,960 t, and Scope 3: 1,261 t.

38% reduction

Scope 1 & 2 Targets (2031)

The target is set with a base year of 2022.

11.1% reduction

Scope 3 Emissions Target

This target is set for FY2031, building on the base year of FY2022.

Energy efficiency measures implemented, e.g., LED lighting and automatic light sensors in facilities
Fleet transition to electric vehicles underway
Commitment for all offices to procure renewable electricity by 2030
Group Environment Policy approved by Board in FY2021

Inclusion & Diversity

96% Fair Treatment

Employee Feedback

96% of employees feel they are treated fairly regardless of race and gender.

94% Welcoming Environment

Employee Perception

94% of employees feel they are made to feel welcome at work.

34% UK Workforce

Employee Demographics

34% of the global workforce is based in the UK, supported by inclusive networks.

Signed up to Race at Work Charter; registered to TIDE benchmark; recognised as Disability Confident Committed employer
Disability, LGBT+, Multicultural and Gender networks active and driving practical workplace changes
UK gender pay report available (site reference)

Articles

Careers at HomeServe

HomeServe Blog

HomeServe News

Role

Description

mentoring

team meetings

induction training

safety training

tool provision

Ongoing: Access structured development programmes and mentoring to progress into a Water Supply Pipe Engineer role.
Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
Week 1: Attend our Head Office in Walsall (Monday-Friday) for induction, health & safety training, and to receive your tools and equipment.

Requirements

driving licence

problem solving

ppe

physically fit

customer service

team player

Adaptable team player - you may work with different team members daily.
Full UK Driving Licence (no more than 6 penalty points).
Keen eye for detail and problem-solving skills.
Use of company tools, uniform and PPE
Physically fit - this is a manual, all-weather role.
Excellent customer service skills - this is a customer-facing role.
Awareness of safe digging practices.

Benefits

Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
Week 2: Buddy up with an experienced HomeServe Engineer for hands-on learning.
Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work
Employee assistance programme looking out for you and your family
Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
Fantastic pension scheme including Income Protection Cover
33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
Free HomeServe Cover 8 policy
Learning and development opportunities
Additional paid overtime
Salary - £29,200 Plus a £1500 guaranteed bonus in your first year
Company van with fuel card

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

850,000 annually

Jobs Handled

The UK arm handles over 850,000 jobs per year, supported by a nationwide network of qualified Home Experts.

2023

Acquisition Year

The company was acquired by infrastructure investor Brookfield in 2023, marking a significant expansion phase.

Born in Walsall in 1993 as a plumbing emergency service, it has evolved into a global home‑assistance provider.
Today it partners with utilities and insurers to offer 24/7 cover—from leak repairs and boiler breakdowns to drain unclogs and electrical faults.
It expanded across Europe, North America and Japan.
Frequently working through long‑term utility and insurer partnerships, it installs and maintains HVAC systems and emerging energy tech.
Unusual fact: it was the subject of a BBC series ‘Disaster Masters’, documenting its emergency disaster-response work.

Culture + Values

Dare to care
Do the right thing
Own it
Always improve
Win together, trust each other
CustomerFirst

Environment + Sustainability

42% reduction

Scope 1 & 2 Emissions Target

The target is set for FY2030, with a baseline of FY2020.

29,000 tonnes CO₂e

Global Emissions (2023)

This includes Scope 1: 20,985 t, Scope 2: 3,960 t, and Scope 3: 1,261 t.

38% reduction

Scope 1 & 2 Targets (2031)

The target is set with a base year of 2022.

11.1% reduction

Scope 3 Emissions Target

This target is set for FY2031, building on the base year of FY2022.

Energy efficiency measures implemented, e.g., LED lighting and automatic light sensors in facilities
Fleet transition to electric vehicles underway
Commitment for all offices to procure renewable electricity by 2030
Group Environment Policy approved by Board in FY2021

Inclusion & Diversity

96% Fair Treatment

Employee Feedback

96% of employees feel they are treated fairly regardless of race and gender.

94% Welcoming Environment

Employee Perception

94% of employees feel they are made to feel welcome at work.

34% UK Workforce

Employee Demographics

34% of the global workforce is based in the UK, supported by inclusive networks.

Signed up to Race at Work Charter; registered to TIDE benchmark; recognised as Disability Confident Committed employer
Disability, LGBT+, Multicultural and Gender networks active and driving practical workplace changes
UK gender pay report available (site reference)

Articles

Careers at HomeServe

HomeServe Blog

HomeServe News