Sales Consultant

• Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
• Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
• Respond to all cancellations making every effort to ‘save’ and if necessary, renegotiate the reservation.
• Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures.
• Deal with all customers in a polite, friendly, and efficient manner.
• Have a detailed knowledge of all Countryside Homes and the build progress on your development to ensure each customer is given every opportunity to purchase a new home
• Ensure smooth running of the marketing suite.
• Carry out daily tasks required for your development.
• Ensure every customer contact is recorded on the relevant CRM system and in line with GDPR.
• Create and deliver informative and clear sales pitches and tours of the show home and development.
• Negotiate with customers to ensure the best sales outcome for the business
• Ensure that customers are kept fully and regularly informed of the progress of their purchase.
• Assist the Sales Manager as required
• Effective management of appointments with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
• Ensure competitor analysis is undertaken as determined by Sales Manager
• Take responsibility for all company property and equipment across each site within the specified sales hub.
• Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development.
• Evaluate each sale as to how it can be achieved more effectively, efficiently, and profitably for the Company.

• Willing to travel to all marketing suites, including regional office, within the division as required.
• Full driving licence and access to a suitable vehicle.
• Comfortable using multi-channel forms of communication.
• The ability to work under pressure and meet sales targets.
• Strong negotiation and sales skills.
• Have detailed knowledge of all relevant purchase assistance schemes and alternative developments
• Willing to travel to all sales sites, including regional offices.
• Ability to handle complaints and difficult situations.
• Excellent administration and organisational skills.
• Proven track record of successfully completing the sales process with customers.
• Patience and ability to remain calm under pressure.
• Proven track record of achieving sales targets.
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools.
• Willing to work weekends.
• Experience in generating leads and sales through telephone-based business development.
• 5 GCSEs / GCE including Mathematics and English (at C grade or above).
• Experience working in a customer facing role delivering under pressure.
• Proactively working as a member of the sales team and demonstrating effective team working skills.
• Proven track record of exceptional sales.
• Have detailed knowledge of all plots available and upcoming within the development.
• Good planning and organisational skills.
• Excellent communication skills.

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

• Life assurance – 4 x your annual salary
• Employee rewards portal with many more benefits…
• Up to 33 days annual leave plus bank holidays
• Private Healthcare
• Share incentive schemes
• Competitive basic salary and annual bonus
• Mileage Allowance
• Competitive contributory pension scheme
• Enhanced maternity, paternity and adoption leave