Mitigation Sales Specialist

Description

• Respond promptly to water damage leads and conduct empathetic, professional on-site assessments.
• Secure customer authorization and initiate service agreements — converting the opportunity into a job.
• Maintain consistent communication with customers, insurance adjusters, and team members throughout the job lifecycle.
• Coordinate with Dispatch and Technicians to ensure timely job setup and proper communication handoff.
• Educate the customer on the scope of damage and confidently present recommended mitigation services.
• Document findings and recommendations using our software system (Xcelerate), including moisture readings, photos, and job notes.

Requirements

• Bilingual (English/Spanish) Speaking Ability Highly Preferred
• Skills: Ability to build trust quickly in high-stress situations; excellent communication skills; comfortable using technology and mobile apps for job documentation and communication
• Education: High school diploma or equivalent required, IICRC certifications (cleaning and restoration certification) are a plus
• Must be able to lift/move 50–75 lbs and occasionally work in confined or moisture-damaged environments.
• Experience: 1-3 years of sales experience in restoration, in-home services, construction, or related field preferred.
• Valid Drivers license and clean driving record

Benefits

Base Salary

• Company-provided vehicle + fuel card
• After 90 Days position offers $39,000.00 per year plus commission
• Paid time off and holidays
• For 1st 90 Days position offers $62,400.00 ($1,200 per week)
• Commission-based compensation with strong earning potential
• Medical, dental, vision insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance