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United Utilities

Environmental Liaison Officer

Company logo
United Utilities
Manages water supply and sewage treatment across North West England, producing and recycling drinking water.
Providing environmental regulatory support and compliance improvement for operational teams in the water industry.
20d ago
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Greater Cheshire West and Chester Area
Field
Company Size
6,035 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Water
Energy
Infrastructure
Utilities
Industrial
Residential
Commercial
Buildings
Role
What you would be doing
compliance inspections
support operations
site audits
analyse themes
foster relationships
ensure compliance

In this role, you’ll be the vital link between operations and the regulator-providing expert support during and after compliance inspections, helping to drive improvements, and building trust through credible, timely actions.

Your work will play a key part in ensuring we not only meet regulatory requirements but also continue to raise the bar on environmental performance and compliance.

  • Support & facilitate EA County relationships and meetings with operational teams.
  • To support operations with the increased number or compliance assessments seen and are anticipated in the future.
  • To act as a supportive challenge to operations ahead of any inspections.
  • To proactively drive site standards conversations.
  • To analyse themes highlighted during Compliance Inspections.
  • To undertake proactive site audits
  • To support operations in the resolution of actions which may be recorded as part of Compliance Inspections.
  • To undertake ad-hoc audits of operational sites.
What you bring
leadership
environmental regulations
track record
problem solving
regulatory framework
microsoft office

We’re looking for proactive and collaborative professionals to strengthen our relationship with the Environment Agency and support our operational teams across both Network and Process.

  • Proven strong leadership skills
  • Detailed knowledge of the regulations covering environmental permitting
  • A proven track record of achieving goals, objectives and key performance measures.
  • Extensive problem-solving skills with the ability to identify, develop and drive solutions to a wide range of problems whilst knowing when to escalate or seek support from others
  • Able to demonstrate a high level of understanding and knowledge of the regulatory and legislative framework surrounding the water industry.
  • Ability to use main Microsoft office tools and corporate systems, (iComply, OMS, and JIRA)
  • Full driving license is essential, as site visits form a key part of the role.
  • Excellent proven analytical, problem solving and decision-making skills
  • Demonstrable networking skills and experience of external business interactions
Benefits

A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

  • Enhanced parental leave schemes
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • EVolve Car Scheme
  • Mental health first aiders
  • MORE Choices flexible benefits
  • Wealth at Work courses
  • Employee Assistance Plan
  • Deals and discounts
  • Salary Finance
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
Training + Development
Information not given or found
Company
Overview
Founded 1995
Year Established
Resulting from the merger of North West Water and NORWEB.
7+ Million People
Population Served
Provides essential water and sewage services across the region.
£1.9B Revenue
Annual Revenue
Demonstrates strong financial health and operational efficiency.
30+ Facilities
Renewable Energy Plants
Generating power from sewage sludge, contributing to sustainability goals.
  • It operates across North West England, supplying drinking water and treating sewage.
  • The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
  • Typical projects include reservoir management, leak detection, and wastewater upgrades.
  • Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.
Culture + Values
  • We put people first.
  • We care about the environment.
  • We work together, share knowledge and support each other.
  • We are committed to making things better for everyone.
  • We act with integrity and are accountable for our actions.
  • We deliver what we promise.
Environment + Sustainability
50% by 2025
Carbon Emission Reduction
Aims to reduce carbon emissions by 50% by 2025 as part of broader sustainability goals.
15% by 2025
Water Leakage Reduction
Committed to reducing water leakage by 15% by 2025 to improve water resource efficiency.
£1.6B over 5 years
Environmental Investment
Investing £1.6 billion in environmental improvements over five years to support sustainability initiatives.
90% Sustainably Sourced
Sustainable Supply Chain
Ensuring 90% of materials are sourced sustainably to promote ethical and environmental practices.
  • Restoring habitats across the region with a focus on biodiversity.
Inclusion & Diversity
40% Women
Senior Leadership Gender Balance
Target for women representation in senior leadership roles by 2030.
50% Women
Entry-Level Gender Mix
Target for women representation in entry-level roles.
12% Minority
Board Members from Ethnic Minorities
Representation of ethnic minority backgrounds among board members.
  • Launching mentoring programs for women and underrepresented groups.
  • Active participation in industry diversity initiatives.
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