TechOps Generalist

• Lead and manage complex technical projects with multiple stakeholders from around the business.
• SaaS migrations for acquisitions e.g. Microsoft 365 to Google Workspace
• Troubleshoot and fix a wide range of technical issues, from laptop faults and network issues, to account provisioning failures and SSO problems
• Managing supplier relationships and the procurement process for SaaS and hardware
• Empower our people to help themselves by designing and building self-service solutions
• Provide delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems
• Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control
• Continually find opportunities to automate our processes and improve the user experience
• Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience

We are very excited to be building a small and efficient TechOps team at Octopus. We are looking for an ambitious, knowledgeable, and experienced TechOps Generalist to join our team, to grow with the rest of the company, and ensure we are doing so in a secure and safe way.

• Experience leading on a range of technical projects across various technologies and platforms
• To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time
• Experience working with multiple teams and managing multiple stakeholders
• Experience with Identity & Access Management systems like Okta or Microsoft Entra
• macOS and Windows MDM migration
• Office fit-outs, including tech like network, AV, access control etc
• Experience of designing and installing office networks - we use Cisco Meraki
• Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML
• Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices
• Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks
• An understanding of identity provisioning technologies such as SCIM

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

• Visit our UK perks hub - Octopus Employee Benefits