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Lead Host/Hostess
Highgate
Greet and escort guests, manage reservations, and ensure dining service standards.
12d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Fort Worth, TX
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
wait estimation
payment accounting
table monitoring
reservations management
guest service
guest greeting
- Estimate wait times for guests, and monitor the guest waiting list.
- Correctly account for all payments taken.
- Approach all encounters with guests and employees in a positive, attentive, friendly, courteous, and service-oriented manner.
- Monitor the open dining sections of the restaurant for empty and cleaned tables.
- Answer the telephone, book reservations, and move tables together to accommodate large parties.
- Ensure all guest needs are met to the required standard.
- Greet and warmly welcome guests at the door.
- Escort guests to the dining room, and introduce them to their server.
What you bring
light lifting
active listening
standing
communication
high school
hotel experience
- Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Ability to stand during the entire shift.
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
- High School diploma and/or experience in a hotel or a related field preferred.
- Flexible and long hours are sometimes required.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
- Specializes in identifying and unlocking value across the hospitality and real estate sectors.
- Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
- Expertise includes hotel operations, development, asset management, and investment strategies.
- Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
- Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
- Known for innovative strategies and the ability to transform and enhance real estate properties.
- Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
- Commitment to excellence in hospitality
- Innovation through technology and operational efficiency
- Creating memorable guest experiences
- A culture of respect, integrity, and professionalism
- Collaborative team environment
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
- Commitment to reducing carbon footprint
- Investment in energy-efficient technologies
- Water conservation programs
- Sustainable sourcing and waste reduction efforts
- Focus on creating an inclusive and diverse workforce
- Gender balance initiatives, with a focus on leadership roles
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