Administrator at Mccarthy Stone in Cardiff, Wales, United Kingdom | Kablio

Role

Description

visitor reception

call management

admin support

newsletter coordination

booking management

rota scheduling

As our Administrator, you’ll welcome visitors, manage calls, and provide essential administrative support for our residents and the Estates Manager. Your role will include coordinating newsletters, managing bookings, supporting lunch reservations, and organising domestic rotas. Your attention to detail and friendly personality will make each resident feel valued.

Requirements

microsoft office

time management

communication

helpful

Confidence in using Microsoft Office and excellent time-management skills.
Strong communication skills and a helpful attitude.

Benefits

Comprehensive Benefits

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

Recognised as a great place to work, this role offers immense personal satisfaction and the opportunity to truly impact the lives of older adults.

Work-Life Balance: 20 days, plus bank holidays (pro rata for part-time)
Exclusive Discounts: Benefit from discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.
Beautiful Work Environment: Enjoy a modern facility designed for comfort and care.
Financial and Wellness Support: Access life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling, mental health support, and more.
Supportive Team: Collaborate with dedicated colleagues who are passionate about making a difference.
Hourly rate: £12.85 per hour

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship offered; only uk‑based applicants considered.

Security clearance

Information not given or found

Company

Overview

1977 Founded

Year of Establishment

The company was established in 1977 by its founders, marking the beginning of its pioneering work in private retirement housing.

1,300 Developments

Retirement Housing Portfolio

The company has constructed and managed over 1,300 retirement developments across the UK, showcasing its extensive reach.

£725M Revenue

Annual Financial Performance

In 2019, the company achieved a revenue of £725 million, highlighting its significant financial performance.

5-Star Rating

Customer Satisfaction

The company has received a full five-star customer satisfaction rating annually since it was awarded, reflecting high customer satisfaction.

They focus on brownfield town‑centre sites close to amenities, combining construction, property sales, management, and tailored support services.
Notably, they remain the landlord and managing agent on all developments built since 2010, ensuring consistent quality and oversight.
In 2020, they were acquired by Lone Star Funds in a £647 million deal, later partnering with Macquarie and John Laing to finance a rental portfolio.

Culture + Values

Respect for people and communities
Acting with integrity and transparency
Creating an environment where people thrive
Building trust through consistent and reliable performance
Encouraging innovation to improve and evolve

Environment + Sustainability

2030

Net Zero Carbon Target

Aiming to achieve net zero carbon emissions by 2030 through strategic reductions and innovations.

Reducing carbon emissions across the business
Implementing energy-efficient measures in developments
Focus on reducing waste and increasing recycling rates
Use of sustainable building materials
Monitoring and improving water and energy usage in buildings

Inclusion & Diversity

Promoting gender diversity in leadership
Aiming for gender balance in recruitment
Committed to equal opportunities
Reporting on gender pay gap transparently

Articles

About Us

Careers

News & Media