Designs and builds sustainable, high‑performance single‑family homes and master‑planned communities coast to coast.
This position is responsible for providing Tier 1 and Tier 2 technical support to employees via phone, email, and in-person while maintaining high levels of customer service. The Technician will collaborate with IT team members on various projects and initiatives, including system upgrades, process improvements, and technology implementations, to enhance overall system reliability and improve the end-user experience.
This is primarily a sedentary position. Requires the ability to hear, type and talk. Finger dexterity is required to operate a computer keyboard. The primary work location is a corporate office with low to moderate noise levels. Appropriate business apparel and professional appearance is expected.
Occasional travel may be required. A valid driver’s license and active vehicle insurance is required at all times.
The expected base salary for this position is between $65,000 to $80,000 per year, depending on experience and skillset. Base salary is paid bi-weekly.
In addition to competitive health insurance coverage for team members and their dependents, Risewell Homes also provides comprehensive benefits such as generous paid time off policies, like vacation, holidays, sick leave, jury duty, and bereavement; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with employer matching; and a wellness incentive program to help team members thrive both personally and professionally.