PROGRAM ASSISTANT ( Queens ACT Team )

Description

• Manage service dollar petty cash account in accordance with PCMH policy and procedures for distribution and reconciliation Metrocards, cash and gift cards for consumer purchases.
• Assists with conducting health insurance eligibility checks and ensuring accurate updated information is entered in the electronic medical record and on billing spreadsheet and providing team with information about consumer’s status with Medicaid Managed Care Organizations (MCOs), spend-downs, and inactive health insurance status.
• Maintains upkeep of daily and monthly clinical white boards with necessary and updated information for visits, medications, hospitalizations, etc.
• Support Team Leader, staff and psychiatrist in communication with Managed Care Organizations, ensuring documentation is faxed and transmitted to MCOs to authorize services and medications.
• Submits electronic check requests for the program.
• Data entry, answering phones and relaying accurate messages.
• Manages staff petty cash and Metrocard distribution.
• Maintains ACT Team vehicle log.
• Assists with conducting diligent searches for missing clients.
• Works closely with the Team Leader to submit monthly billing, updating daily contact sheets, tracking Medicaid enrollment.

Requirements

• Knowledge and experience of electronic health records (specifically AWARDS by Footholds) preferred.
• Candidates must be comfortable having contact with consumers that come into the office.
• Ability to effectively manage time.
• High School Diploma or equivalent required, Associates Degree or college level courses preferred.
• Effective customer services skills
• Organized with strong attention to detail.
• Experience in a mental health or social service setting preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance