Assistant Community Manager - Elina at Easton Park

Description

As an Assistant Community Manager for Elina at Easton Park, you will support the Community Manager in overseeing the community’s financial and operational functions. Your duties include handling daily rent collections, posting payments, preparing bank deposits, reconciling accounts, and generating financial reports. You will also manage resident files, address delinquencies, enforce lease terms, and assist with evictions and court representation.

You will coordinate vendor payments, supervise move‑in and move‑out processes, respond to resident complaints, and create marketing materials for events and communications. In the manager’s absence, you will act as on‑site supervisor, delegating work and coordinating maintenance tasks, while also planning and delivering resident activities to boost satisfaction and retention.

• Collect and post rent, fees, and other payments daily.
• Prepare daily bank deposits and reconcile bank accounts.
• Generate monthly close‑out and financial reports.
• Review resident files, communicate outstanding balances, and enforce lease terms to maximize revenue.
• Follow Hines’ eviction procedures, issue notices, and represent the community in court hearings.
• Review and submit vendor, contractor, and service provider invoices for payment.
• Process resident move‑ins and move‑outs, ensuring lease compliance.
• Respond promptly to resident complaints, questions, and service requests to enhance satisfaction.
• Create marketing communications (flyers, event promos) for resident outreach.
• Supervise on‑site operations in the Community Manager’s absence, delegating tasks and coordinating maintenance.
• Plan, promote, and execute resident events and activities.
• Assist with owner relations by conducting community tours, providing performance updates, and handling owner requests.
• Lift up to 25 lb, perform occasional physical inspections, and be available 24 hours for emergency situations.
• Work a flexible schedule, including weekends, holidays, and overtime as business needs require.

Requirements

The role requires a high‑school diploma or equivalent, at least two years of property‑management experience, intermediate Microsoft Office skills, and basic accounting knowledge. Physical requirements include lifting up to 25 lb, occasional use of senses to detect alarms, and being on‑call 24 hours for emergencies, with a flexible schedule that may include weekends and holidays.

• Maintain basic accounting practices and intermediate Microsoft Office proficiency.

Benefits

When you join Hines, you will embark on a career journey fueled by vision and guided by industry‑leading leaders. The firm’s legacy of innovation and excellence has earned it a place on Fast Company’s World’s Most Innovative Companies list and U.S. News & World Report’s Best Companies to Work For in 2024. Hines offers endless opportunities to grow and make your mark.

Compensation is $25–$27 per hour plus leasing incentives and bonuses. Hines, a global real‑estate investment manager with $93.2 billion in assets, invests heavily in its 5,000 employees through comprehensive training, competitive pay, robust benefits, and generous vacation time, fostering an inclusive environment where people and clients can thrive.

Training + Development

Interview process

Visa Sponsorship

Security clearance