Customer Service Representative at Wilsonart in Calgary, Alberta, Canada | CAD18-23 | Kablio

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Customer Service Representative

Wilsonart

Leading provider of innovative surfaces for commercial and residential spaces.

Enter orders, answer calls, resolve customer queries, data entry for Wilsonart

15 days ago ago

C$18 - C$23

Entry-level, Junior (1-3 years)

Full Time

Calgary, Alberta, Canada

Office Full-Time

Company Size

2,500 Employees

Service Specialisms

Architectural Products

Surface Solutions

Design

Sector Specialisms

Education

Office

Hospitality

Healthcare

Residential

Retail

Role

Description

Performs duties in accordance with specific instructions and established work methods
Enters orders via 10-key into internal system
Resolves routine questions and problems via phone, email, and occasionally in person
Assists the needs of the customer

Requirements

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1956

Company History

Established in 1956, the company has a long-standing legacy in the decorative surface industry.

Known for its high-quality surfaces used in furniture, countertops, and interiors.
Pioneering in the design and manufacture of decorative surfaces that stand the test of time.
A leader in the decorative surface sector, creating products that enhance both form and function.
Provides a vast range of materials including laminate, quartz, and solid surface solutions.
Products are used globally in various industries, offering solutions for everything from retail spaces to healthcare environments.
Recognized for its innovation and commitment to customer-driven design.
Has expanded its portfolio over the decades, integrating advanced technology to stay at the forefront of surface design.

Culture + Values

Serve the Customer. Serve the Enterprise. Serve the People.
Inspired by nature. Realized through engineering. Able to achieve any look in any space.
We believe in demonstrating empathy by ensuring everyone’s voice and feelings are heard.
We believe all employees should be able to bring their best selves to work and achieve their potential.

Environment + Sustainability

23% recycled content

Post-consumer recycled average

HPL products include 23% average post-consumer recycled content, exceeding industry standards.

98% water reduction

Water recycling efficiency

Water recycling system in France reduced fresh-water use by 98%, enhancing sustainability efforts.

4% GHG reduction

Carbon emission decrease

Achieved a 4% reduction in Scope 1 and Scope 2 greenhouse gas emissions from 2021 to 2023.

8.9M trees saved

Environmental impact achievement

Since 2000, the company has saved the equivalent of nearly 8.9 million trees through recycled content efforts.

HPL products are carbon-negative per cradle-to-grave life cycle assessment.
USDA BioBased certification (70%+ biobased content for HPL and Compact Laminate).
Declare labels: LBC Red List Approved for HPL; Red List Free for Quartz and Solid Surface.
Governance: Sustainability Committee, strengthened Supplier Code of Conduct, annual ESG oversight.

Inclusion & Diversity

42% ethnically diverse

U.S. employees

Approximately 42% of employees in the U.S. identify as ethnically diverse, reflecting a strong commitment to inclusivity.

Employee Resource Groups include Women of Wilsonart and Veterans Resource Network.
Diversity principles: equal opportunity based on capability and performance; do not tolerate racism or hatred; empathy and ensuring every voice is heard.

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Careers at Wilsonart