Executive - Service Sales

Description

• Provide technical guidance and assist clients in selecting optimal solutions.
• Act as the primary point of contact for key clients, ensuring timely support and communication.
• Stay updated on industry trends, energy-efficient technologies, and digital solutions in retrofit markets.
• Work cross-functionally with service, procurement, and finance teams for seamless project execution.
• Build and nurture relationships with key decision-makers such as consultants, facility managers, contractors, and influencers in sectors like hospitality, IT, healthcare, and manufacturing.
• Maintain in-depth product knowledge, including features, performance metrics, compliance standards, and competitive advantages.
• Develop and execute strategic sales plans to achieve revenue and growth targets.
• Negotiate contracts, manage pricing discussions, and close deals to meet monthly and quarterly targets.
• Address client concerns efficiently and ensure customer satisfaction through post-sales engagement.
• Prepare detailed technical and commercial proposals, including BOQs, ROI analysis, and cost-benefit assessments.
• Identify and pursue potential retrofit opportunities through market research, government tenders, and existing customer networks.
• Use CRM tools to manage sales pipelines, track leads, and ensure accurate forecasting and reporting.
• Maintain organized records of client interactions, project details, and sales forecasts.
• Build long-term, trust-based relationships with customers through proactive service and reliable delivery.
• Conduct product presentations and demonstrations showcasing how upgrades, AMCs, and retrofit solutions solve specific client pain points.
• Propose sustainable, cost-efficient, and scalable upgrade solutions aligned with customer needs.
• Develop and present customized retrofit and upgradation solutions that improve system performance, efficiency, and capacity without full replacement.
• Collaborate with engineering and service teams to design and deliver customized solutions.
• Prepare and manage quotations, proposals, and contracts with accuracy.

Requirements

• Experience handling large service revenue portfolios (₹80–90 million annually) through solution selling, upgrades, AMCs, or spare part contracts.
• Strong technical understanding of electrical/electronic systems, retrofit technologies, and industrial automation.
• Willingness to travel as per business requirements.
• Bachelor’s Degree in Electrical / Electronics Engineering, Business Administration, or a related technical field.
• Competitive Analysis – Understanding market landscape.
• Excellent negotiation, presentation, and communication skills.
• 5–10 years of proven sales experience, preferably in retrofit, service, or electrical/electronic solution sales.
• High self-motivation, accountability, and organizational skills.
• Solution-oriented selling mindset with a focus on consultative and value-based sales.
• Understand and communicate the technical and commercial value of electrical and electronic solutions.
• Customer Support & Service – Warranty and SLA knowledge.
• Compatibility & Integration – Interoperability with existing systems.
• Ability to build long-term relationships and manage multiple key accounts.
• Product Features & USPs – Core capabilities, differentiators, and technical specs.
• Proficiency in CRM tools, MS Office, and data-driven reporting.

Benefits

• Career growth and advancement
• Learning and Development opportunities
• Comprehensive benefits such as health insurance for employees and their dependents, parental leave etc.,
• Supportive and Inclusive work environment

Training + Development

Interview process

Visa Sponsorship

Security clearance