Interact with current and prospective residents who have questions or concerns, providing excellent customer service to anyone you encounter
Participate in ensuring 100% compliance to company home standards, including walking the community daily to assess compliance
Assist with reaching a 100% occupancy rate on a consistent basis, marketing the community to ensure we are maximizing occupancy
Perform prompt follow-up and follow-through on prospects and applicants
Help with 100% collection of all rent and fees in a timely manner, including following up with specific residents on late rent payments
Maintain the property office to required standards and ensure general office work is completed to deadline
Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
Assumes leadership role of the property in the absence of the Property Manager
Requirements
feedback
computer skills
admin experience
driver's license
customer service
physical ability
The ability to provide feedback in many different forms to many different people
Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
1-2 years of experience of administrative work working in an office setting; specific property management experience preferred
Ability to legally operate a motor vehicle (drive to different locations on the property) with a valid driver’s license
1-2 years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
Ability to be very active - walking, bending, standing and lifting up to 50 pounds
Benefits
Ongoing training and internal growth opportunities
Our inclusive culture offers countless opportunities beyond daily tasks, including involvement in committees, the training team, and town halls. With an open-door policy for feedback and a commitment to growth and diversity, you can make a meaningful impact on yourself, your teammates, and the community.
A schedule that is flexible to your needs and the needs of the property
Medical, Dental, and Vision benefit plan offerings for you and eligible family members
401(k) retirement plan, with a company match
Maternity/Paternity Leave*
13 Paid Holidays Off, which includes getting your birthday off
Robust Paid Time Off (PTO)* and Wellness PTO
Pay Rate: $17.00-$21.00 per hour
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1998
Company Origin
The company was established in 1998 as a privately held owner-operator of manufactured housing communities.
70+ Properties
Property Portfolio
The company has acquired and manages over 70 U.S. manufactured-home and RV-resort properties.
75%+ Occupancy
Park Occupancy Rate
Typical acquisitions target parks with 75%+ occupancy and 75+ units, emphasizing stability and strong demand.
$10–50M Revenue
Revenue Segment
The company operates within a niche revenue segment, generating between $10–50 million annually.
Operates long-term, buy-and-hold communities—never developers, always caretakers of existing assets.
Properties span both family-friendly and 55+ age-restricted parks across 15 states.
Its emphasis on operations over expansion ensures consistent improvements, not rapid turnover.
Headquartered in Bloomfield Hills, MI, with ~124 employees.
Culture + Values
Be Direct
Care
Solve the Underlying Problem
Do the Right Thing
Move Mountains
Be Responsive
Share the Spotlight
Environment + Sustainability
No public net‑zero target date or formal ESG plan stated on official site
No specific emissions reduction goals or sustainability metrics reported
Commitment to long‑term community investment evident, but not tied to carbon or environmental KPIs
Inclusion & Diversity
4.8/5 Rating
Diversity & Inclusion
Received a top rating for Diversity & Inclusion on Glassdoor.
Signed AARP Employer Pledge to ensure age‑equitable opportunities
Veteran hiring commitment noted
Diversity commitment and pay equality pledge in place