Director of Rollouts

Description

As the Director of the Rollouts department, you will be responsible for overseeing all aspects of the Rollouts department, including managing large retail rollout projects from start to finish, handling the team's workload and performance, and being responsible for client relationship management. Your role will involve creating efficiencies and implementing strategies that contribute to revenue growth and cost reduction. You will ensure smooth execution and strategically shape processes to optimize and improve performance. You will be responsible for 6+ direct reports and work alongside the executive team for departmental decisions.

• Manage employee behavior, development, performance reviews, 1:1s, and hiring for the department
• Define project tasks, scope, timeline, and resource requirements
• Full project life cycle ownership: Project manage all onboarding, estimating, negotiating, planning, scheduling, implementation, and execution of project tasks, client relations, scope of work changes, reporting, budget management, and deliverables for multiples project simultaneously. This would include both management of your own projects and overseeing the team’s.
• Identify and address issues to mitigate risk and make informed decisions in the best interest of the client and company
• Set and continually manage day-to-day activities, billings, deadlines, as well as prioritizing workload and coverage within the department
• Participate and oversee project bidding and presenting to Executive team for approval
• Create, maintain, and manage all project documentation, processes, and procedures
• Assemble, train, and manage external subcontractors and installers
• Provide leadership for the department by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Provide updates to and work directly with other members of the leadership and executive team

Requirements

• 5+ years’ experience as a Project Manager in Rollouts, Retail Installation and/or Fixture Installations
• 3+ years’ experience of managing high-end clients
• Interpersonal skills to contribute to and maintain a positive, collaborative, tight-knit culture within the team and company
• Minimum 4-year degree
• 7+ years’ experience working as a Project Manager
• Proven ability to work in an ambiguous environment and cross-collaborate with other departments to achieve a common business objective
• Demonstrate financial acumen by creating and presenting reports defining project finances, budgets, progress, problems, and solutions
• Excellent written and verbal communication skills
• Expert in financial acumen to effectively negotiate, drive margin, forecast, maintain project financials, and reporting
• Ability to demonstrate leadership and professionalism, drive results & strategy, forward think, and solve problems
• Ability to be on call and work nights & weekends when needed
• Ability to travel multiple times a year for a few days at a time
• Detailed knowledge of Microsoft products
• 3+ years’ experience managing 5+ direct reports motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for project performance

Benefits

• Starting at $100,000/year
• Hybrid work options
• Health, Dental, Vision, Voluntary Life, and LTD
• Casual dress code
• Potential profit sharing in the form of annual bonus
• 401k percentage match, automatically vested
• Strong vacation policy

Training + Development

Interview process

Visa Sponsorship

Security clearance