Retail Manager

Description

• Work with the Marketing team to maximise sales and traffic, and provide direction for targeted marketing initiatives to work on identified objectives and issues
• Maintain up to date knowledge of trade area, current marketing information and research
• Drive collaboration within teams to create and deliver strategic programs that optimise asset positioning and market share, and enhance the customer experience through active marketing, events, activations and capital initiatives
• Responsible for ensuring the asset is always maintained and presented to the highest standard
• Drive strong engagement with key stakeholders (internal and external) to support effective decision making and enable strategic execution, whilst cultivating a customer-centric culture across all aspects of asset management
• Act as Duty Manager on evenings/weekends/public holidays as required
• Actively contribute to project working groups across the business that deliver tangible outcomes for the division
• Work collaboratively with team members and stakeholders to ensure system/data integrity, efficient information flow and to drive portfolio wide excellence and efficiencies through consistency of approach, reporting and transfer of experiences and learnings
• Contribute to the preparation and actively work to meet the objectives of the Strategic Asset Plan for the asset(s)
• Build collaborative relationships with retail operators, community partners, authorities and customers
• Provide leadership to the asset team to develop and improve their collective strengths, skills and knowledge, while fostering high levels of engagement and performance
• Ensure compliance with lease terms in accordance with lease documentation, business unit deadlines and best practice
• Contribute to the preparation and implementation of the asset's income and expenditure budgets, and provide support through continuous monitoring, reforecasting and prudent management of all budgets
• Champion the consistent application of the key Mirvac values, leading by example and promoting a high-performing and collaborative environment
• Assist internal stakeholders with due diligence associated with onboarding and offboarding of assets when required
• Work closely with retail operators to execute strategic retail management planning, and ensure offerings are maximised at the asset and opportunities are identified to improve sales
• Deliver service and reporting requirements in compliance with Co-Owner Agreements and Property Management Agreements
• Develop and grow industry connections, and take a lead in promoting Mirvac in the relevant markets

Requirements

• Ability to think strategically, adapt to change, deal with ambiguity and complexity
• Experience in preparing asset income & expenditure budgets on an accrual basis and strategic asset planning
• Exceptional communication (written & verbal) and interpersonal skills
• Demonstrated success in achieving results through effective leadership, stakeholder relationship management at all levels, and by driving a customer-centric strategy
• Relevant tertiary qualifications are highly desirable
• 5+ years of experience in property, including asset management experience
• Hands on experience in property forecasting tools including Cougar, MRI and Yardi is desirable
• Exceptional organisational and resource management skills with the ability to prioritise work effectively, ensuring deadlines are achieved on time
• Proactive and self-motivated mindset, with the ability to solve issues as they arise and to improve system and process efficiencies and effectiveness
• A strong understanding of relevant legislation
• People management experience, with people being developed and empowered to succeed

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance