Business Analyst / Project Manager - Contract at Boardwalk in Calgary, Alberta, Canada | Kablio

Role

Description

process analysis

data reporting

project management

solution design

agile requirements

stakeholder liaison

Serve as a business process analyst and subject matter expert for workflows, system behaviour, and technical integrations.
Perform ad hoc reporting and analysis using tools such as SQL and Power BI.
Work closely with developers and QA teams to ensure shared understanding of workflows, edge cases, and expected behaviours.
Build strong working relationships with stakeholders across operations, IT, and leadership, acting as a trusted liaison between business and technical teams.
Participate in technical discussions, bringing a business-informed perspective to ensure alignment between intended outcomes and system constraints.
Lead and coordinate multiple projects of varying size and complexity, ensuring milestones and deliverables are met.
Manage changes, decisions, risks, and issues, providing timely updates to stakeholders and leadership.
Stay informed about emerging technologies, industry trends, and best practices relevant to the multi-family and technology sectors.
Partner with business and technical teams to design and deliver technology solutions that meet both functional and technical requirements.
Produce relevant project management reports and schedules.
Support the full development lifecycle—including analysis, testing, deployment, post-production support, training, and documentation.
Develop domain expertise through hands-on learning of internal systems, data models, and workflows to ask insightful questions and validate requirements.
Lead the elicitation, documentation, and prioritization of requirements using Agile practices such as user stories, acceptance criteria, backlog refinement, and sprint planning.
Document business process flows, user journeys, and future-state recommendations.
Support solution design sessions by clarifying requirements, answering domain questions, and identifying dependencies or risks.
Translate business needs into clear, actionable requirements, user stories, and supporting documentation.

Requirements

machine learning

azure devops

bachelor’s

agile

uat

7 years

Basic understanding of machine learning and AI concepts and awareness of their emerging impacts on technology solutions.
Strong stakeholder engagement and relationship-building skills across diverse business and technical groups.
Bachelor’s degree in Computer Science, Business Administration, Data Science, a related field, or equivalent relevant experience.
Proficiency with business analysis techniques such as SWOT, root cause analysis, process modeling, gap analysis, and stakeholder analysis.
Comfortable working in ambiguous or lightly documented environments and establishing clarity where needed.
Experience coordinating User Acceptance Testing, including test planning, defect tracking, and ensuring sufficient test coverage.
Proven experience gathering and documenting business requirements using user stories, functional/non-functional requirements, workflows, and acceptance criteria.
Ability to rapidly learn new business processes, systems, and operating practices, and apply this knowledge effectively.
Willingness to explore and adopt new technologies to enhance business outcomes.
Experience working in SCRUM teams and Agile environments; familiarity with tools such as Azure DevOps is an asset.
Minimum 7 years of professional experience as a Business Analyst or in a comparable hybrid BA/PM role.
Strong understanding of SDLC and Agile delivery practices, including backlog refinement, sprint planning, and iterative release management.
Awareness of how changes affect business processes, systems, and organizational roles.
Demonstrated ability to work both collaboratively within a team and independently when required.
Adaptability to changing priorities and evolving project needs.
Excellent analytical, critical-thinking, and problem-solving skills with high attention to detail.
Ability to articulate technical concepts, constraints, and impacts in accessible, business-friendly language.
Familiarity with relational database concepts (tables, relationships, keys, data quality) to support technical conversations.
Strong organizational, time-management, and planning abilities.
Self-starter with strong accountability and pride of ownership in delivering high-quality solutions.
Foundational understanding of coding patterns and software development principles to assess feasibility and collaborate effectively with development teams.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

security background checks required
reference checks required
pre-employment physical testing where applicable

Company

Overview

1984

Year Founded

Established in 1984, the company has grown to be a major player in residential property ownership and management across Canada.

Portfolio spans across Canada, providing quality living spaces for families and individuals.
Reputation for transforming communities and revitalizing older properties to create attractive living environments.
Commitment to sustainable, community-centered development with regular large-scale renovation and redevelopment projects.
Consistent strong financial performance supported by a solid portfolio of well-located properties.
Diverse portfolio includes both suburban and urban properties, offering a range of apartment styles and sizes to meet varying customer needs.
A leader in property management innovation, integrating technology to improve tenant experience.

Culture + Values

Integrity – We will be honest, accountable, transparent, objective, constructive, respectful and trusting in our dealings with others, appreciating their views and differences.
Our Associates – We will provide a safe and respectful work environment that attracts, supports, develops and recognizes high‑performing and innovative team members.
Teamwork – We will work as a team, appreciating and benefiting from each other’s unique talents and skills in an open environment while recognizing that the team’s successes are our successes.
Customer Service – We will promptly respond to Resident Member concerns and needs with thoughtfulness, compassion and innovation, while at the same time striving to develop proactive solutions through a support network and a positive service attitude.
Social Responsibility – We will contribute to our Communities and encourage our Associates and Resident Members to also contribute in ways that reflect our Golden Foundation, balancing our needs with those of others.
Leading with Love Always – We’re committed to an inclusive culture that is led with kindness, compassion and support for our Associates and Resident Members.
BWell – Comprising five pillars: B Sustainable, B Healthy, B Inclusive, B Community and B Charitable.

Environment + Sustainability

$23M investment

Energy Efficiency Upgrades

The company invested $23 million in 2024 to modernize boilers, improve building insulation, retrofit lighting, and expand submetering.

38,446 tonnes

Waste Generated in 2024

The company generated 38,446 tonnes of waste, with 5,360 tonnes diverted from landfills through recycling and reduction efforts.

5,800+ trees

Earth Month Challenge

Over 5,800 trees were planted through an Earth Month Challenge, raising over $5,000 for environmental initiatives.

#131 Rank

Canada’s Most Responsible Companies

Recognized as one of Canada’s Most Responsible Companies by Newsweek in 2024.

Reduced energy usage by 13.8% and GHG emissions by 14.4% compared to 2019 baseline.
Reduced water use intensity by 11.7% since 2019, via submetering and advanced leak-detection.
Installed energy metering in 91.2% of suites for electricity and 19.5% for natural gas.
Launched supplier ESG survey and increased use of environmentally friendly cleaning products (61% of top-used products).

Inclusion & Diversity

12,000 hours

DEI Training Hours

Associates completed over 12,000 hours of training in 2024, including modules focused on diversity, equity, and inclusion.

Foster belonging and open, respectful dialogue through the B Inclusive pillar and DEI Committee.
Completed company-wide DEI training in 2023.
No specific gender-related statistics publicly disclosed.

Articles

Boardwalk Careers

Boardwalk Portfolio

About Us

Role

Description

process analysis

data reporting

project management

solution design

agile requirements

stakeholder liaison

Serve as a business process analyst and subject matter expert for workflows, system behaviour, and technical integrations.
Perform ad hoc reporting and analysis using tools such as SQL and Power BI.
Work closely with developers and QA teams to ensure shared understanding of workflows, edge cases, and expected behaviours.
Build strong working relationships with stakeholders across operations, IT, and leadership, acting as a trusted liaison between business and technical teams.
Participate in technical discussions, bringing a business-informed perspective to ensure alignment between intended outcomes and system constraints.
Lead and coordinate multiple projects of varying size and complexity, ensuring milestones and deliverables are met.
Manage changes, decisions, risks, and issues, providing timely updates to stakeholders and leadership.
Stay informed about emerging technologies, industry trends, and best practices relevant to the multi-family and technology sectors.
Partner with business and technical teams to design and deliver technology solutions that meet both functional and technical requirements.
Produce relevant project management reports and schedules.
Support the full development lifecycle—including analysis, testing, deployment, post-production support, training, and documentation.
Develop domain expertise through hands-on learning of internal systems, data models, and workflows to ask insightful questions and validate requirements.
Lead the elicitation, documentation, and prioritization of requirements using Agile practices such as user stories, acceptance criteria, backlog refinement, and sprint planning.
Document business process flows, user journeys, and future-state recommendations.
Support solution design sessions by clarifying requirements, answering domain questions, and identifying dependencies or risks.
Translate business needs into clear, actionable requirements, user stories, and supporting documentation.

Requirements

machine learning

azure devops

bachelor’s

agile

uat

7 years

Basic understanding of machine learning and AI concepts and awareness of their emerging impacts on technology solutions.
Strong stakeholder engagement and relationship-building skills across diverse business and technical groups.
Bachelor’s degree in Computer Science, Business Administration, Data Science, a related field, or equivalent relevant experience.
Proficiency with business analysis techniques such as SWOT, root cause analysis, process modeling, gap analysis, and stakeholder analysis.
Comfortable working in ambiguous or lightly documented environments and establishing clarity where needed.
Experience coordinating User Acceptance Testing, including test planning, defect tracking, and ensuring sufficient test coverage.
Proven experience gathering and documenting business requirements using user stories, functional/non-functional requirements, workflows, and acceptance criteria.
Ability to rapidly learn new business processes, systems, and operating practices, and apply this knowledge effectively.
Willingness to explore and adopt new technologies to enhance business outcomes.
Experience working in SCRUM teams and Agile environments; familiarity with tools such as Azure DevOps is an asset.
Minimum 7 years of professional experience as a Business Analyst or in a comparable hybrid BA/PM role.
Strong understanding of SDLC and Agile delivery practices, including backlog refinement, sprint planning, and iterative release management.
Awareness of how changes affect business processes, systems, and organizational roles.
Demonstrated ability to work both collaboratively within a team and independently when required.
Adaptability to changing priorities and evolving project needs.
Excellent analytical, critical-thinking, and problem-solving skills with high attention to detail.
Ability to articulate technical concepts, constraints, and impacts in accessible, business-friendly language.
Familiarity with relational database concepts (tables, relationships, keys, data quality) to support technical conversations.
Strong organizational, time-management, and planning abilities.
Self-starter with strong accountability and pride of ownership in delivering high-quality solutions.
Foundational understanding of coding patterns and software development principles to assess feasibility and collaborate effectively with development teams.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

security background checks required
reference checks required
pre-employment physical testing where applicable

Company

Overview

1984

Year Founded

Established in 1984, the company has grown to be a major player in residential property ownership and management across Canada.

Portfolio spans across Canada, providing quality living spaces for families and individuals.
Reputation for transforming communities and revitalizing older properties to create attractive living environments.
Commitment to sustainable, community-centered development with regular large-scale renovation and redevelopment projects.
Consistent strong financial performance supported by a solid portfolio of well-located properties.
Diverse portfolio includes both suburban and urban properties, offering a range of apartment styles and sizes to meet varying customer needs.
A leader in property management innovation, integrating technology to improve tenant experience.

Culture + Values

Integrity – We will be honest, accountable, transparent, objective, constructive, respectful and trusting in our dealings with others, appreciating their views and differences.
Our Associates – We will provide a safe and respectful work environment that attracts, supports, develops and recognizes high‑performing and innovative team members.
Teamwork – We will work as a team, appreciating and benefiting from each other’s unique talents and skills in an open environment while recognizing that the team’s successes are our successes.
Customer Service – We will promptly respond to Resident Member concerns and needs with thoughtfulness, compassion and innovation, while at the same time striving to develop proactive solutions through a support network and a positive service attitude.
Social Responsibility – We will contribute to our Communities and encourage our Associates and Resident Members to also contribute in ways that reflect our Golden Foundation, balancing our needs with those of others.
Leading with Love Always – We’re committed to an inclusive culture that is led with kindness, compassion and support for our Associates and Resident Members.
BWell – Comprising five pillars: B Sustainable, B Healthy, B Inclusive, B Community and B Charitable.

Environment + Sustainability

$23M investment

Energy Efficiency Upgrades

The company invested $23 million in 2024 to modernize boilers, improve building insulation, retrofit lighting, and expand submetering.

38,446 tonnes

Waste Generated in 2024

The company generated 38,446 tonnes of waste, with 5,360 tonnes diverted from landfills through recycling and reduction efforts.

5,800+ trees

Earth Month Challenge

Over 5,800 trees were planted through an Earth Month Challenge, raising over $5,000 for environmental initiatives.

#131 Rank

Canada’s Most Responsible Companies

Recognized as one of Canada’s Most Responsible Companies by Newsweek in 2024.

Reduced energy usage by 13.8% and GHG emissions by 14.4% compared to 2019 baseline.
Reduced water use intensity by 11.7% since 2019, via submetering and advanced leak-detection.
Installed energy metering in 91.2% of suites for electricity and 19.5% for natural gas.
Launched supplier ESG survey and increased use of environmentally friendly cleaning products (61% of top-used products).

Inclusion & Diversity

12,000 hours

DEI Training Hours

Associates completed over 12,000 hours of training in 2024, including modules focused on diversity, equity, and inclusion.

Foster belonging and open, respectful dialogue through the B Inclusive pillar and DEI Committee.
Completed company-wide DEI training in 2023.
No specific gender-related statistics publicly disclosed.

Articles

Boardwalk Careers

Boardwalk Portfolio

About Us