Recommend repair sales from customer inquiries/ time ticket review/ technicians recommendation/inspections to customers based on local office policy.
Consistently represents the company and its services in a positive manner while taking calls from customers, dispatching as necessary and possible giving resolution to the caller’s request.
Dispatch service employees to customers sites.
Effectively keep customer accounts updated which also includes extra service billing, collections and cancellation prevention.
Proactively seek to sell company services to existing and new customers.
Organizes and maintains the local branch for the company which includes keeping the office neat, filing, and ordering supplies when needed.
Responsible for contract bookings (repair, modernization, and maintenance)
Partner with Service Manager(s) to schedule site inspections.
Actively participate in Safety Meetings.
Support Safety Directory with recordkeeping and training as necessary.
Upgrade non-maintenance customers to maintenance contracts.
Complies with the rules of operation, procedures and policy when using company computers.
Receives, opens, screens and routes daily mail to appropriate office.
Requirements
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
57 Markets
Geographic Reach
Operates across 57 distinct markets, demonstrating extensive national presence.
21 States
Regional Expansion
Expanded operations to cover 21 states, solidifying a broad national footprint.
7-Figure Revenue
Financial Performance
Achieved substantial revenue milestone through recurring contracts and modernization projects.
Brought together regional elevator specialists from EMR, Oracle and Premier brands.
Backed by APi Group's acquisition in 2024, it quickly expanded to build a national footprint.
Provides comprehensive services including elevator, escalator, moving-walk and accessibility-lift work.
Serves high-profile clients such as airports, universities, hospitals, stadiums, hotels and distribution centers.
Operates a state-of-the-art technician training center (OTEC) to support a skilled, field-ready workforce.
Unified regional teams under a single brand identity through a 2023 rebrand and launched national account teams.