Onboarding & Vetting Administrator

You will play a vital role in supporting the day-to-day administration of our vetting process including the BPSS (Baseline Personnel Standard Service) checks.

Under the guidance of the Business Operations Director & Security & Vetting Manager. In line with the company values you will support the Operations Team providing effective vetting and onboarding administration and delivery of workforce strategies.

• Serve as a primary point of contact for internal and external communication, including answering incoming calls along with other members of the operations team.
• Request and process referencing documentation in line with all BPSS requirements, ensuring information is maintained accurately for renewals and auditing.
• Provide other general admin support across the business as and when required.
• Maintenance of Internal file management system ensuring it is updated and compliant.
• Collation and organisation of supporting onboarding documentation end-to-end process, providing essential efficient administration in the delivery of services.
• Maintain accurate records and data in our internal systems, ensuring all information is up-to-date and accessible.
• Ensuring all information is secure and in accordance with the relevant Data Protection Policies.
• Support the Security and Vetting Manager and Business Operations Coordinator with day-to-day support of administration in our onboarding, vetting process support, including the BPSS (Baseline Personnel Standard Service).
• Provide ongoing support for applicants going through the vetting and onboarding process.
• Collation and maintenance of supporting vetting documentation such as training records, qualifications, and certificates.
• Support in the coordination of Right to Work processes and documentation through our screening portal, managing flow of information.

ICT Skills

• Excellent customer service / interpersonal skills with both internal and external stake holders
• Experience in a professional business services industry with a focus on coordination of processes
• Exceptional organisational and time management skills with the ability to multitask effectively and adapt to changing priorities.
• Experience of CRM (customer relationship database)
• Strong analytical and problem-solving skills, with the ability to manage a list of tasks whilst working alone or as part of a team.
• Possess strong confident communication skills when handling telephone interactions.
• Proficiency in the Microsoft Office suite including SharePoint, Excel, Word, PowerPoint, and Outlook is a must.
• Experience of embracing change in digitalisation and a desire to further develop processes and procedures.
• Problem solving and resourcefulness.
• A good team player with experience of working in a fast-paced administration environment at a higher level, whilst maintaining accuracy and quality.

1 paid additional day leave on or around your birthday each year

36 days holiday inclusive of bank holidays

Pension scheme

Death in service cover - cover 3 x salary.

This is an excellent opportunity to progress within a rapidly growing business.

Salary: Competitive + Standard Benefits

Westfield - cash back health plan