Community Manager

Description

• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Attend Board meetings per the management agreement and community events as needed.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Maintain unit and contract files relating to the operations of the Association.
• Responsible for oversight of Associa staff as contract provides.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Prepare Board packages according to established time frames.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
• Supervise the operation and administration of the Association in accordance with managementagreement and the Association's policies and procedures.
• Responsible for maintenance of C3 data base, including updating resident information.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Time management and time critical prioritization skills.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of communities/property/real estate and homeowners associations.
• Self-motivated, proactive, detail oriented and a team player.
• Knowledge of conflict resolution techniques at a proficient level.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance