Regularly review performance against targets and take proactive measures to address any shortcomings
Review service providers' performance in conjunction with our PPO Team & internal procedures and review service provision to maximise service quality and minimise costs
Develop innovative initiatives to optimise performance, increase footfall, and enhance the centre's commercial success
Ensure compliance with all relevant health and safety legislation, regulations, and best practices
Contribute to marketing engagement initiatives to enhance the shopping centre's reputation and community presence
Develop and motivate team members, ensuring they have the necessary skills and resources to carry out their roles effectively
Drive value for money by managing the service charge budget efficiently and transparently
Represent the clients’ interests within the local community
Collaborate with the Asset Manager to support the delivery of strategies that enhance the shopping centre's performance and value
Foster a culture of excellence, teamwork, and continuous improvement
Implement and maintain effective occupational health and safety procedures, including risk assessments, incident reporting, and emergency planning vis JLL’s Vision system
Establish and monitor KPIs, aligning them with the shopping centre's strategic objectives and clients PMA
Build and maintain strong relationships with local stakeholders, including retailers, local authorities, community groups, local emergency services and customers
Ensure accurate financial reporting and provide updates and commentary via agreed reporting systems
Lead and inspire the onsite team, line management of direct team, communicate client vision to wider team
Collaborate with external agencies and contractors to ensure a safe and secure environment for all stakeholders
Requirements
bachelor's
scm diploma
property management
financial acumen
leadership
property software
Bachelor's degree in Business Administration, Real Estate, or related field (preferred)
Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels
Proven experience in shopping centre or property management within the UK market
Sound financial acumen with experience in managing service charges
Strong leadership and team management skills
In-depth knowledge of health and safety regulations and best practices
Diploma in SCM, or Revo Place Management (preferred)
Demonstrated ability to achieve KPIs and consistently deliver results
Proficiency in using property management systems and software
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
The company is known for its innovative solutions in real estate technology and sustainability.
Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
JLL has pioneered the integration of data-driven insights into real estate decision-making.
The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
Integrity, teamwork and ethics in all of our actions
Respect for people, their contributions and personal growth
Customer-driven focus with a commitment to excellence
Commitment to sustainability and the environment
Innovation and creativity in everything we do
Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
Implementing green building certifications for managed properties, such as LEED and BREEAM
Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
Dedicated programs for advancing women’s leadership and mentorship.
Partnerships with external organizations to promote gender equality in real estate.
Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.