Regional Operations Manager

Description

• Champion safety, compliance, and operational excellence initiatives.
• Effectively develop a customer service–oriented approach throughout the operations team, ensuring responsiveness, professionalism, and a solutions-first mindset in all internal and external interactions.
• Oversee daily operations across multiple branches, ensuring alignment with company goals and service standards.
• Serve as the primary liaison between operations and sales leadership.
• Track and validate timecards, headcount, overtime, and meal periods via Paycom.
• Facilitate employee development planning and performance reviews across the region.
• Oversee property and rolling stock maintenance, including vendor relationships and service contracts.
• Monitor and enforce adherence to the DPN Operations Manual and company policies.
• Coordinate internal and external repairs, including wide load permits and DVIR compliance.
• Manage rental fleet reputation, reliability, and maintenance schedules (trucks, booms, forklifts).
• Lead cycle count reconciliation, order audits, and inventory accuracy across locations.
• Lead regional operations meetings and contribute to annual operations training.
• Lead, coach, and develop local Dispatchers, Drivers and Yard teams.
• Ensure consistent use of safety training, certifications, and compliance tracking (KPA, CPR/First Aid, Competent Person).
• Represent operations in cross-functional initiatives and strategic planning.
• Maintain and improve dispatch systems, including Baseplan, Smartsheet, and SQL reporting tools.
• Develop internal training resources and videos to support dispatcher and yard staff development.

Requirements

D.P. Nicoli is seeking a seasoned and strategic Regional Operations Manager to lead multi-branch operations across Western Washington. This role is ideal for a hands-on leader who thrives in a dynamic environment and is passionate about building high-performing teams, optimizing operational systems, and driving regional growth.

Benefits

D.P. Nicoli is proud to be a newly established, 100% employee-owned company, offering a unique opportunity to be part of something bigger than just a job. As an employee-owner, you’ll have a direct stake in our success and a voice in shaping our future. We’re growing fast and investing in our people every step of the way.

This is more than a role—it’s a chance to grow with a company that’s building a legacy of excellence, ownership, and opportunity.

• Employer contributions to your ownership stake
• Full benefits, including medical, dental, vision, and more
• A 401(k) match program to support your long-term financial goals

Training + Development

Interview process

Visa Sponsorship

Security clearance