Risk and Insurance Data Administrator at The Community Builders, Inc. in Boston, MA | USD50,000-60,000 | Kablio

Role

Description

claims management

incident tracking

data reporting

invoice coordination

risk management

stakeholder support

Participate in various research and analytical projects.
Respond in a timely manner to insurance related inquiries from other departments within company.
Maintain and develop improved claims logs and files and insurance team centralized database.
Update intranet materials and adjust incident notes as needed.
Oversee the Site Zone Report, Snow and Emergency Call List to be updated quarterly. Ensure follow-up actions are taken and documented.
Assist properties with incident reporting
Administer the property, liability, and environmental claims management process, maintaining a diary system for follow-ups and supporting insurance program by moving the claim process efficiently.
Ensure accurate and timely updates of a variety of detailed reports.
Support asset managers, joint venture partners, and other stakeholders with insurance-related requests, providing necessary documentation such as certificates of insurance.
Track various facility inspections (Annual, boiler, HVAC) and send monthly reminders to the site staff.
Coordinate with Accounting, Asset Management and the Insurance Broker to manage and track all insurance related invoices to ensure the invoice is posted to the correct payee and that the invoices are paid in a timely manner. Research any lost or disputed invoices to resolution.
Provide tracking and diligence support for joint ventures and acquisitions.
Review and approve insurance invoices from broker/insurance companies.
Manage the risk information system encompassing incident intake and claims management.
Coordinates specific loss control efforts.
Work with other departments within the company (including Accounting, Legal, Portfolio/Asset Management, Operations) to address any issues related to insurance.

Requirements

1-3 years

customer service

communication

microsoft office

time management

multi‑tasking

Some college work or 1-3 years of professional experience
Exceptional customer service skills. Ability to work well with individuals both internally and externally.
Excellent ability to convey issues and problems clearly both in writing and orally;
Excellence in Microsoft Office programs (Word, Excel, Project, PowerPoint, etc.);
Capable of working with minimal supervision and performing effectively under tight time deadlines.
Ability to multi-task and work in a fast-paced environment
General clerical duties to include, but not limited to: photocopying, faxing mailing, scanning, shredding and filing; Use of TCB Commons to upload insurance claim and program documents.

Benefits

403(b) retirement plan with company match
Medical, dental, and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Hospital & Critical Illness Insurance
Company paid Life & Disability Insurance
Salary: $50-60k
Employer contributions to Health Savings Accounts
Confidential, 24/7 Employee Assistance Program

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1964

Years in Operation

The company has been actively working to enhance neighborhoods and create sustainable affordable housing for over half a century.

Specializes in revitalizing communities and developing long-term, impactful housing solutions, with a focus on mixed-income developments.
Creates developments that serve as both affordable housing and community anchors by leveraging expertise in urban planning and financing.
Collaborates with local governments and partners to address housing and social needs through community redevelopment.
Notable projects include large-scale residential developments in high-need urban areas, each aimed at creating lasting positive change.
Committed to fostering strong, healthy, and economically resilient neighborhoods.

Culture + Values

To build and sustain strong communities where people of all incomes can achieve their full potential.
We hire diverse and talented people.
We empower our employees to take initiative, advance our mission, and deliver results.
We hold leaders and each other accountable for fostering inclusion, trust, and collaboration.

Environment + Sustainability

20% Energy Reduction

SAHF Big Reach Commitment

Aim to reduce energy intensity of portfolio by 20% from 2010 baseline by 2020.

$2.5B Investment

Project Financing for Developments

Over $2.5 billion spent on constructing and preserving affordable/mixed-income housing developments.

10,000 Apartments

Managed Nationwide

Owning/managing over 10,000 apartments across 14 states and DC, enabling large-scale sustainability improvements.

320+ Developments

Affordable Housing Portfolio

Constructing and preserving more than 320 affordable and mixed-income housing developments.

Uses improved operations & maintenance, resident engagement, appliance/equipment upgrades, whole‑building retrofits and renewable energy to meet energy‑savings goals

Inclusion & Diversity

2,000 Residents

Job Placements

Approximately 2,000 residents have been placed in jobs through the company's efforts.

$16.7M Returned

Tax Credit/Asset Building

Returns $16.7 million annually through Earned Income Tax Credit and Asset-Building campaigns.

Mission to build communities where people of all incomes can thrive (emphasis on socioeconomic inclusion)
Leadership & staff demographics (GuideStar 2023): leadership identified as White/Caucasian male, heterosexual, without disability
Collaborates with neighborhood groups, residents, public/private agencies to coordinate access to support services

Articles

Our Work

Careers

Role

Description

claims management

incident tracking

data reporting

invoice coordination

risk management

stakeholder support

Participate in various research and analytical projects.
Respond in a timely manner to insurance related inquiries from other departments within company.
Maintain and develop improved claims logs and files and insurance team centralized database.
Update intranet materials and adjust incident notes as needed.
Oversee the Site Zone Report, Snow and Emergency Call List to be updated quarterly. Ensure follow-up actions are taken and documented.
Assist properties with incident reporting
Administer the property, liability, and environmental claims management process, maintaining a diary system for follow-ups and supporting insurance program by moving the claim process efficiently.
Ensure accurate and timely updates of a variety of detailed reports.
Support asset managers, joint venture partners, and other stakeholders with insurance-related requests, providing necessary documentation such as certificates of insurance.
Track various facility inspections (Annual, boiler, HVAC) and send monthly reminders to the site staff.
Coordinate with Accounting, Asset Management and the Insurance Broker to manage and track all insurance related invoices to ensure the invoice is posted to the correct payee and that the invoices are paid in a timely manner. Research any lost or disputed invoices to resolution.
Provide tracking and diligence support for joint ventures and acquisitions.
Review and approve insurance invoices from broker/insurance companies.
Manage the risk information system encompassing incident intake and claims management.
Coordinates specific loss control efforts.
Work with other departments within the company (including Accounting, Legal, Portfolio/Asset Management, Operations) to address any issues related to insurance.

Requirements

1-3 years

customer service

communication

microsoft office

time management

multi‑tasking

Some college work or 1-3 years of professional experience
Exceptional customer service skills. Ability to work well with individuals both internally and externally.
Excellent ability to convey issues and problems clearly both in writing and orally;
Excellence in Microsoft Office programs (Word, Excel, Project, PowerPoint, etc.);
Capable of working with minimal supervision and performing effectively under tight time deadlines.
Ability to multi-task and work in a fast-paced environment
General clerical duties to include, but not limited to: photocopying, faxing mailing, scanning, shredding and filing; Use of TCB Commons to upload insurance claim and program documents.

Benefits

403(b) retirement plan with company match
Medical, dental, and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Hospital & Critical Illness Insurance
Company paid Life & Disability Insurance
Salary: $50-60k
Employer contributions to Health Savings Accounts
Confidential, 24/7 Employee Assistance Program

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1964

Years in Operation

The company has been actively working to enhance neighborhoods and create sustainable affordable housing for over half a century.

Specializes in revitalizing communities and developing long-term, impactful housing solutions, with a focus on mixed-income developments.
Creates developments that serve as both affordable housing and community anchors by leveraging expertise in urban planning and financing.
Collaborates with local governments and partners to address housing and social needs through community redevelopment.
Notable projects include large-scale residential developments in high-need urban areas, each aimed at creating lasting positive change.
Committed to fostering strong, healthy, and economically resilient neighborhoods.

Culture + Values

To build and sustain strong communities where people of all incomes can achieve their full potential.
We hire diverse and talented people.
We empower our employees to take initiative, advance our mission, and deliver results.
We hold leaders and each other accountable for fostering inclusion, trust, and collaboration.

Environment + Sustainability

20% Energy Reduction

SAHF Big Reach Commitment

Aim to reduce energy intensity of portfolio by 20% from 2010 baseline by 2020.

$2.5B Investment

Project Financing for Developments

Over $2.5 billion spent on constructing and preserving affordable/mixed-income housing developments.

10,000 Apartments

Managed Nationwide

Owning/managing over 10,000 apartments across 14 states and DC, enabling large-scale sustainability improvements.

320+ Developments

Affordable Housing Portfolio

Constructing and preserving more than 320 affordable and mixed-income housing developments.

Uses improved operations & maintenance, resident engagement, appliance/equipment upgrades, whole‑building retrofits and renewable energy to meet energy‑savings goals

Inclusion & Diversity

2,000 Residents

Job Placements

Approximately 2,000 residents have been placed in jobs through the company's efforts.

$16.7M Returned

Tax Credit/Asset Building

Returns $16.7 million annually through Earned Income Tax Credit and Asset-Building campaigns.

Mission to build communities where people of all incomes can thrive (emphasis on socioeconomic inclusion)
Leadership & staff demographics (GuideStar 2023): leadership identified as White/Caucasian male, heterosexual, without disability
Collaborates with neighborhood groups, residents, public/private agencies to coordinate access to support services

Articles

Our Work

Careers