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Smt Gb

Uptime Engineer

Company logo
Smt Gb
SMT GB provides machinery and services for construction, mining, and materials handling industries.
Desk-based Uptime Engineer responsible for maintaining and improving the operational efficiency of heavy plant equipment, minimizing downtime and maximizing productivity.
13d ago
Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Brownhills, England, United Kingdom
Onsite
Company Size
500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Technical Services
Turnkey
Sector Specialisms
Construction
Aggregates
Processing
Recycling
Crushing
Screening
Washing
Role
What you would be doing
parts and service quotes
machine issues
warranty cases
maintenance strategies
market intelligence
sales leads
  • Oversee and support parts and service quotes to increase incremental work on contract machines.
  • Use inspection reports, oil analysis, and internal systems to identify and address machine issues.
  • Identify parts, labour, and tooling needs for warranty cases to reduce engineer travel and minimise unrecoverable costs.
  • Develop maintenance strategies based on contract fleet trends to improve reliability and performance.
  • Gather market intelligence, monitor competitor activity, and report on lost sales to improve performance.
  • Generate sales leads for high-value work and actively promote parts, remanufactured products, and service solutions.
  • Ensure systems are updated with accurate machine population data, ensuring all regional machines report correctly.
  • Manage technical support escalations, assist with complex customer communications, and oversee rework programs efficiently.
  • Ensure product updates and bulletins are actioned as part of relevant repairs and undertake additional duties as required.
  • Collaborate with the internal teams on contract strategies and cost management throughout the machine’s lifecycle.
What you bring
nvq level 3
heavy plant engineer
technical knowledge
it skills
condition monitoring
problem solving
  • NVQ Level 3 in Plant Maintenance or equivalent
  • Able to build good working relationships with internal and external stakeholders at all levels
  • Ability to work at pace and using own initiative.
  • Able to produce and understand technical reports.
  • Experience working in a technical support or project coordination.
  • Experience in a Heavy Plant Engineer role with demonstrable diagnostic and repair experience
  • Good technical knowledge of current heavy plant mechanical systems, machine ranges and parts
  • Excellent communication skills both written and verbal
  • Strong IT skills with the ability to use all MS packages and systems
  • Condition Monitoring experience
  • Ability to troubleshoot and solve problems efficiently.
Benefits
  • Discounts Platform – Save on groceries, holidays, shopping and more.
  • 24/7 GP Service – Private GP access anytime.
  • Cycle to Work – Save on a new bike and accessories.
  • Car Leasing – Salary sacrifice schemes through Tusker or Octopus.
  • That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits.
  • Retirement Support – Enjoy bonuses and phasedown days when its time to retire.
  • Enhanced Sick Pay – Extra support when you’re unwell, meaning you can rest a little easier while you recover.
  • Health Cash Plan – Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade.
  • Free Physio Access – Speak to a physio by phone or video.
  • Pension – We match your contributions up to 5%.
  • Family Leave – Enhanced maternity, paternity and adoption leave.
  • IVF Support – Paid time off for treatment and appointments.
Training + Development
Information not given or found
Company
Overview
  • A leading provider of construction and mining equipment in the UK.
  • With decades of experience supporting sectors including construction and mining.
  • Offers state-of-the-art machinery, from excavators to loaders, tailored to diverse project needs.
  • Works on large-scale projects in both public and private sectors, particularly in mining and heavy civil works.
  • Ensures customers have access to the latest technologies and reliable service.
  • Thrives on deep market knowledge and a customer-centric approach to project solutions.
Culture + Values
  • Customer First
  • Collaboration
  • Integrity
  • Excellence
  • Innovation
  • Safety
Environment + Sustainability
Net Zero 2050
Sustainability Goal
Aiming to achieve net zero emissions across operations by eliminating or offsetting all carbon emissions.
  • Commitment to reducing carbon emissions across operations
  • Adopting energy-efficient practices and technologies
  • Promoting circular economy through product life cycle management
  • Utilizing sustainable packaging solutions
  • Ensuring environmental compliance in all operations
Inclusion & Diversity
  • Promoting equal opportunities in recruitment and career development
  • Ensuring diverse talent pools in hiring processes
  • Supporting gender balance across all levels of the company
  • Dedicated employee resource groups for inclusion and support
  • Regular monitoring and reporting of diversity metrics
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