ISS Facility Services UK offers integrated facility management services across diverse sectors.
Work with IT to resolve reporting issues
Facilitate review meetings and collate updates from team members
Present report findings and highlight risks or trends
Produce and distribute weekly and monthly retail operations reports
Handle ad-hoc reporting requests from the business and client
Maintain the retail store list, ensuring openings/closures are captured
Improve reporting quality, structure and efficiency
You will be supporting one of our most recognised and fast-moving contracts, working closely with both the ISS Retail Operations team and Virgin Media O2. This role offers variety, visibility and the chance to influence how retail performance is understood and managed. You will also have opportunities to develop and refine reporting processes and grow your skills in modern reporting tools.
Contribute ideas for reporting enhancements and new approaches
Maintain team trackers and ensure all data is accurate and up to date
ISS is looking for a Retail Operations Reporting Analyst to support our work with Virgin Media O2. In this role, you will take ownership of key weekly, monthly and ad-hoc reports that help our Retail Operations team and client understand performance, trends and operational priorities.
Experience with Power BI or PowerQuery is desirable but not essential
Are you someone who enjoys turning data into clear, meaningful insight? Do you want a role where your reporting directly influences operational performance across a national retail estate?
Experience in a reporting or operational analysis role (FM or operational environments desirable)
Strong stakeholder engagement and collaborative approach
Organised, proactive and comfortable owning key reporting processes
Strong attention to detail and commitment to data accuracy
This is a great opportunity for someone with strong Excel skills, experience working with large datasets, and a passion for clear, accurate and high-impact reporting. There is also scope to use Power BI as part of our ongoing digital reporting improvements.
Confident communicator able to present information clearly
Advanced Excel skills (you will be asked to demonstrate this)
Ability to interpret business needs and turn them into meaningful reporting outputs