

Global leader in hydronic and water-driven HVAC, plumbing & industrial flow-control products.
The Sr Technical Services Representative supports the Technical Services team by addressing technical questions about Taco’s residential and commercial products for internal and external customers. These customers include end users, vendors, sales representatives, employees, contractors and the general public. They maintain positive customer relations in accordance with the organization's service standards. They provide problem resolution for residential and commercial products with assistance and guidance from others on the Technical Services team. They escalate highly complex issues to Technical Services Specialists. The Technical Services Technician II also participates in and contributes to continuous improvement initiatives.
This position works primarily in an office environment using computers and technology. Verbal and auditory capability are required. Occasional exposure in production plant where large equipment and noise are prevalent. Safety gear is required in these areas.
This position may work from home up to 2X/week if performance is in good standing. The hybrid schedule may begin once the supervisor has approved the appropriate level of job knowledge and performance
Work Status: Hybrid
With nearly 1,000 people working at Taco worldwide, each with their own story, you will discover a sense of community and diverse, intelligent colleagues who help us innovate, create and explore.