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Dining Services Supervisor - Carp Commons (2025-9075)
Verve Senior Living
Supervise dining services, staff scheduling, and ensure quality for senior residents.
6d ago
Junior (1-3 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Ottawa, Ontario, Canada
Onsite
Company Size
1,000 Employees
Service Specialisms
Senior Living
Real Estate Development
Sector Specialisms
Retirement Living
Assisted Living
Memory Care
Long-term Care
Independent Living
Role
What you would be doing
catering coordination
inventory management
scheduling
compliance monitoring
service standards
cash float
- Ensures that meal service is carried out in accordance with approved policies and procedures.
- Liaises with new residents for dining room seating and arranges table transfers as required and meal seating times.
- Monitors the cleanliness of dining room furnishings, china, glassware, cutlery and table linens and takes corrective action when required.
- Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act and Workplace Hazardous Material Information Systems. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
- Assists with coordinating catering functions.
- Provides direction for scheduled work duties of servers ensuring that dining service meets, or surpasses, accepted standards. Completes daily work assignment sheet.
- Ensures that the appropriate action is taken to resolve conflicts in the dining room either between residents or between residents and staff.
- Co-ordinates and administers all resident and guest food chits. Monitors the cash float daily.
- Provides assistance to servers as required.
- Participates in department in-services and meetings as required, including the resident food committee.
- Provides input to Dining Services Manager regarding discipline of staff according to approved procedures.
- Participates in, and contributes to, the residence’s Verve Quality Improvement (VQI) program.
- Creates schedules for servers in accordance with conditions outlined in the Collective Agreement.
- Complies with all corporate policies and procedures.
- Meets and greets residents upon arrival to dining room and seats them appropriately.
- Provides coverage for Dining Services Manager in their absence
- Implements and monitors proper standards for table set-up, food service, and table clearing which conform to all sanitary and safety regulations, and dining services standards.
- Co-ordinates set-up, service, and cleaning of catering functions.
- Assists the Dining Services Manager in the recruitment, selection, orientation and training of new server staff.
- Completes all required mandatory training/education.
- Participates in the performance appraisal process with the manager of all servers on an annual basis.
- Ensures that dining room, serving station, and bar area are cleaned, vacuumed and sanitized after each meal period.
- Co-ordinates ordering and keeping track of inventory of liquor, wine, beer, and other requirements for bar service.
What you bring
food service
2 years
food handler
smart serve
grade 12
english
- A thorough knowledge of food and beverage service is required, with two years’ previous experience in a similar position in a hotel/restaurant or institutional setting.
- Must have the Food Handler and Smart Serve Certifications.
- Minimum of grade 12 education with good oral and written skills in English.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check required for all employment offers.
People also searched
Company
Overview
- Founded with a passion for delivering quality care, Verve Senior Living operates across North America, creating vibrant communities for seniors.
- Specializes in designing, developing, and managing senior living facilities, offering a variety of services from independent living to skilled nursing.
- Focused on creating environments where seniors can thrive, emphasizing personalized care, wellness, and engagement.
- Partners with local healthcare providers to ensure seamless, high-quality medical services for residents.
- Over the years, has expanded to multiple locations, building a trusted reputation for innovation in senior housing solutions.
- With a mission to redefine aging, stands at the forefront of redefining the senior care experience.
- They create extraordinary experiences for residents, families, and employees.
- They are committed to creating an environment where employees feel valued, appreciated, and empowered to do their best work.
- They believe in providing the highest quality care in an environment that feels like home.
- They strive to develop innovative solutions to improve the lives of residents and the success of team members.
- They value continuous improvement and are always looking for ways to elevate their services.
Net Zero by 2030
Emissions Goal
Committed to achieving net-zero emissions, demonstrating a strong focus on reducing environmental impact.
- Committed to sustainable building and operational practices.
- Implement energy-efficient technologies and pursue eco-friendly solutions in operations.
- Focus on reducing environmental impact through waste diversion programs and sustainable sourcing.
- is committed to building a diverse and inclusive workforce.
- prioritizes inclusive hiring practices and creating a work environment where all employees feel valued and respected.
- focuses on gender diversity with a commitment to increasing female leadership representation.
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