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Dispatcher II - Louisiana
Summit Materials
Responsible for dispatching drivers, scheduling deliveries, and providing customer service.
20d ago
Junior (1-3 years)
Full Time
Metairie, LA
Office Full-Time
Company Size
5,500 Employees
Service Specialisms
Construction services
Engineering
Materials supply
Project Management
Logistics
Sustainability
Geotechnical services
Sector Specialisms
Public Infrastructure
Residential
Non-Residential
Heavy Civil
Paving
Site Planning
Waste Management
Material Recycling
Role
What you would be doing
client delivery
dispatch control
order processing
timekeeping management
timecard review
delivery verification
- Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers
- Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements
- Accurately and promptly input orders to customer specifications for delivery
- Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days
- Daily review of Driver timecards, delivery time reports and time entry/ tracking
- Review and verify accurate delivery and product information on orders prior to delivery
What you bring
stress management
dispatch experience
call handling
3 years experience
mvr check
high school
- Able to remain calm and decisive in a potentially high stress/fast-paced work environment
- Must be able to determine travel time to jobs and best plant locations to service the job
- Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office
- A minimum of 3 years customer service experience preferred
- Prior dispatch experience, tracking and scheduling is preferred
- Motor Vehicle Record Check
- High School diploma or general education degree (GED) required
- Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations
- 5-Panel Drug Screen
- Fit for Duty Baseline Physical (if applicable)
- Must be familiar with our delivery areas and must be able to assist drivers in finding job sites
- Bi-Lingual (Spanish/English) will be highly looked upon
- Computer Skills: typing skills, internet navigation
- Paid Orientation
- Paid Time Off
- A great team to support you throughout your career with Summit Materials companies!
- Medical / Dental / Vision plan offered
- Overtime Opportunities
- Consistent work, with a work/life balance
- 401(k) Plan w/ employer match contribution
- Short-term / Long-term Disability Insurance - Company Paid
- Employee Stock Purchase Plan (ESPP) - Optional
- Paid Holidays
- Life Insurance - Company Paid
Information not given or found
Interview process
- background check
- motor vehicle record check
- 5-panel drug screen
- fit for duty baseline physical (if applicable)
Information not given or found
Security clearance- background check
- motor vehicle record check
Company
Overview
Founded 2009
Year Established
The company was established in 2009 and has since expanded its operations across the United States.
- The company specializes in aggregates, cement, ready-mixed concrete, and asphalt.
- With operations across the U.S., the company serves projects ranging from highways to residential developments.
- Focused on delivering high-quality materials, the company is a trusted partner for infrastructure growth.
- Their strong financial performance fuels continuous expansion into new markets and services.
- The company also leads in providing sustainable construction solutions, optimizing material efficiency.
- Safety First: Safety is the foundation of everything we do, ensuring a safe working environment for all employees.
- Integrity: We act with honesty and integrity in everything we do, adhering to high standards and doing the right thing, even when no one is watching.
- Continuous Improvement: We continuously strive for excellence, always seeking to improve our products, services, and processes.
- Collaboration: We work together across teams and functions to achieve common goals, fostering teamwork and shared success.
- Accountability: We take ownership of our actions and outcomes, holding ourselves accountable to the highest standards.
2050
Net Zero Commitment
Aims to achieve net zero carbon emissions through comprehensive environmental strategies.
- Focuses on reducing environmental impact through sustainable and recycled materials.
- Implements energy-saving practices and technologies to reduce energy consumption.
- Invests in technologies to decrease greenhouse gas emissions, with ongoing tracking and reporting.
- Reduces water usage through efficient practices and systems in operations.
- Leadership Commitment: Summit Materials is dedicated to fostering a diverse and inclusive workforce at all levels.
- Gender Diversity: Increasing representation of women in leadership roles, with specific initiatives targeting gender equality.
- Inclusive Workplace: Promoting an environment where all employees feel respected, valued, and have the opportunity to succeed.
- Employee Resource Groups: Creation of employee-led groups that support diverse communities within the company.
- Training and Development: Ongoing educational programs aimed at increasing cultural competence and inclusive leadership.
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