Supervisor

Description

• Supervise day-to-day delivery of planned and reactive maintenance works across occupied properties
• Allocate resources and operatives effectively to meet service targets and contractual obligations
• Ensure all works are completed safely, efficiently, and to required quality standards
• Monitor and maintain company assets including vehicles, tools, PPE, and van stock
• Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction
• Oversee material usage and procurement to ensure cost-effective operations
• Lead and support a team of operatives, providing guidance, coaching, and performance management
• Support contract mobilisation, compliance audits, and service improvement initiatives
• Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery
• Enforce HR policies including attendance, conduct, and grievance procedures
• Attend toolbox talks, training sessions, and formal company meetings
• Carry out quality inspections and ensure corrective actions are implemented where necessary
• Identify training needs and coordinate development opportunities for team members
• Use system reports to track performance, resource deployment, and asset condition
• Manage work schedules and priorities to minimise disruption to residents
• Assist with budget control, forecasting, and identifying operational efficiencies
• Provide cover for other supervisors during absence or peak periods
• Ensure all activities reflect company values and always maintain a professional image
• Act as a key point of contact for residents, ensuring professional communication and issue resolution
• Ensure full compliance with Health & Safety regulations, COSHH, and company procedures

Requirements

• Knowledge of PDA and MCM systems
• Experience as a supervisor
• Excellent verbal and written communication skills
• Previous experience in repairs and maintenance
• Full UK Driving License
• Experience within social housing

Benefits

• Company Van, Fuel Card, and Uniform
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

Training + Development

Interview process

Visa Sponsorship

Security clearance