Technician - Field Service at Komatsu Australia in Townsville, Queensland, Australia | AUD125,000-165,000 | Kablio

Role

Description

service reports

machine testing

monitoring systems

maintenance coordination

safety

diagnostics repair

Generating required technical/service reports (such as service reports and TSI & warranty claim processes)
Testing and adjusting of machine operation and monitoring systems (utilising relevant literature and testing equipment)
Coordinating site-based equipment maintenance projects (in particular, coordinating job packet requirements, following job scope and critical path)
Maintaining high levels of safety, quality and efficiency
Performing services, diagnostics, repairs and maintenance on a range of Komatsu mobile equipment

Requirements

c licence

certificate iii

earthmoving

first aid

forklift

field service

Current C category car licence with view to upgrade to MR licence as required.
Trade Qualification: Certificate III in Heavy Commercial Vehicle Mechanical Technology or similar
A demonstrated commitment to safety with the ability to work in remote areas and unsupervised
Knowledge and previous experience repairing and maintaining earthmoving equipment or components
Ability to obtain all current tickets including first aid, forklift, work at heights etc
Excellent written and verbal communication skills and understanding of computer basic systems
Post trade field service experience is desirable.
Phone, Tablet and Field Service Vehicle (Tool of Trade)

Benefits

Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
Career Development and education support programs for further studies
Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
Career: Recognition, awards, flexibility, further education studies and internal career development.
Guaranteed (paid) technical training blocks each year
Yearly Bonus: Potential to receive a yearly bonus.
Multi-national business with endless careers paths both national and worldwide.
Fantastic Safe and Inclusive culture
Company-funded Income Protection Insurance
Financial: Income Protection Insurance provided through our company superannuation fund.
Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1921

Historical Milestone

The company originated in Japan in 1921, marking its inception as a global leader in construction and mining equipment.

1990s National Presence

Market Expansion

By the 1990s, Komatsu Australia established a strong national footprint, solidifying its position in the local market.

AUD 3.4B Revenue

Financial Performance

In FY2024, the company achieved significant revenue growth, driven by equipment sales and service contracts.

WA700-8 Wheel Loaders

Innovative Solutions

Notable projects include the supply of advanced WA700-8 wheel loaders, reflecting the company's commitment to cutting-edge technology.

It offers everything from bulldozers, excavators and haul trucks to turnkey services like leasing, parts support and fleet analytics.
Its Smart Quarry Site system integrates real‑time data, emissions and productivity dashboards to optimise quarry operations.
FrontRunner™ system under the rollout of autonomous haulage fleets.
In 2022 it unveiled a state‑of‑the‑art parts centre in Queensland combining automation, digital logistics and an innovation hub.
From pioneering moon‑ready excavator concepts to electrified underground mining solutions, Komatsu Australia blends tradition with bold innovation.

Culture + Values

Ambition: With a 'challenging spirit' and without fear of failure, we innovate and always aspire to do more
Perseverance: Even when the work is difficult, we remain committed to our promises and reliably carry them through to completion
Collaboration: Creating value comes from teamwork, inclusion, respect, diversity and a win‑win approach to all relationships
Authenticity: To earn and maintain trust, we always act with sincerity, integrity and honesty, and we communicate transparently

Environment + Sustainability

50% CO₂ Reduction

Emissions Target

Aims to reduce CO₂ emissions by half from production and use by 2030 compared to 2010 levels.

CO₂‑Neutral by 2050

Long‑Term Goal

Committed to achieving carbon neutrality across all operations by the year 2050.

99% Equipment Recyclability

Sustainable Design

Ensures that equipment can be recycled to a high degree at end-of-life, reducing waste.

99% Waste Reduction

Efficient Operations

Achieved a dramatic reduction in waste generation across global operations since 2005.

Production achieved CO₂‑neutral status at Umeå (Sweden) facility in June 2023
Hybrid and electric machine development (e.g. hybrid excavators, electrification of forest machines)
Industry-leading hybrid excavator tech and ultra‑low emission Tier 4‑Final engines
Significantly lowering CO₂ emissions and water usage in global manufacturing processes

Inclusion & Diversity

Gender equality is a fundamental commitment of the EveryONE Counts Diversity, Equality and Inclusion strategy.
Komatsu Global Women’s Network advocates for gender equality and awareness of challenges for women in industry.
Emerging Professionals Network supports growth, leadership and empowerment for diverse early-career professionals.

Articles

Komatsu Australia Careers

Komatsu Australia Products

Komatsu Australia News

Role

Description

service reports

machine testing

monitoring systems

maintenance coordination

safety

diagnostics repair

Generating required technical/service reports (such as service reports and TSI & warranty claim processes)
Testing and adjusting of machine operation and monitoring systems (utilising relevant literature and testing equipment)
Coordinating site-based equipment maintenance projects (in particular, coordinating job packet requirements, following job scope and critical path)
Maintaining high levels of safety, quality and efficiency
Performing services, diagnostics, repairs and maintenance on a range of Komatsu mobile equipment

Requirements

c licence

certificate iii

earthmoving

first aid

forklift

field service

Current C category car licence with view to upgrade to MR licence as required.
Trade Qualification: Certificate III in Heavy Commercial Vehicle Mechanical Technology or similar
A demonstrated commitment to safety with the ability to work in remote areas and unsupervised
Knowledge and previous experience repairing and maintaining earthmoving equipment or components
Ability to obtain all current tickets including first aid, forklift, work at heights etc
Excellent written and verbal communication skills and understanding of computer basic systems
Post trade field service experience is desirable.
Phone, Tablet and Field Service Vehicle (Tool of Trade)

Benefits

Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
Career Development and education support programs for further studies
Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
Career: Recognition, awards, flexibility, further education studies and internal career development.
Guaranteed (paid) technical training blocks each year
Yearly Bonus: Potential to receive a yearly bonus.
Multi-national business with endless careers paths both national and worldwide.
Fantastic Safe and Inclusive culture
Company-funded Income Protection Insurance
Financial: Income Protection Insurance provided through our company superannuation fund.
Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1921

Historical Milestone

The company originated in Japan in 1921, marking its inception as a global leader in construction and mining equipment.

1990s National Presence

Market Expansion

By the 1990s, Komatsu Australia established a strong national footprint, solidifying its position in the local market.

AUD 3.4B Revenue

Financial Performance

In FY2024, the company achieved significant revenue growth, driven by equipment sales and service contracts.

WA700-8 Wheel Loaders

Innovative Solutions

Notable projects include the supply of advanced WA700-8 wheel loaders, reflecting the company's commitment to cutting-edge technology.

It offers everything from bulldozers, excavators and haul trucks to turnkey services like leasing, parts support and fleet analytics.
Its Smart Quarry Site system integrates real‑time data, emissions and productivity dashboards to optimise quarry operations.
FrontRunner™ system under the rollout of autonomous haulage fleets.
In 2022 it unveiled a state‑of‑the‑art parts centre in Queensland combining automation, digital logistics and an innovation hub.
From pioneering moon‑ready excavator concepts to electrified underground mining solutions, Komatsu Australia blends tradition with bold innovation.

Culture + Values

Ambition: With a 'challenging spirit' and without fear of failure, we innovate and always aspire to do more
Perseverance: Even when the work is difficult, we remain committed to our promises and reliably carry them through to completion
Collaboration: Creating value comes from teamwork, inclusion, respect, diversity and a win‑win approach to all relationships
Authenticity: To earn and maintain trust, we always act with sincerity, integrity and honesty, and we communicate transparently

Environment + Sustainability

50% CO₂ Reduction

Emissions Target

Aims to reduce CO₂ emissions by half from production and use by 2030 compared to 2010 levels.

CO₂‑Neutral by 2050

Long‑Term Goal

Committed to achieving carbon neutrality across all operations by the year 2050.

99% Equipment Recyclability

Sustainable Design

Ensures that equipment can be recycled to a high degree at end-of-life, reducing waste.

99% Waste Reduction

Efficient Operations

Achieved a dramatic reduction in waste generation across global operations since 2005.

Production achieved CO₂‑neutral status at Umeå (Sweden) facility in June 2023
Hybrid and electric machine development (e.g. hybrid excavators, electrification of forest machines)
Industry-leading hybrid excavator tech and ultra‑low emission Tier 4‑Final engines
Significantly lowering CO₂ emissions and water usage in global manufacturing processes

Inclusion & Diversity

Gender equality is a fundamental commitment of the EveryONE Counts Diversity, Equality and Inclusion strategy.
Komatsu Global Women’s Network advocates for gender equality and awareness of challenges for women in industry.
Emerging Professionals Network supports growth, leadership and empowerment for diverse early-career professionals.

Articles

Komatsu Australia Careers

Komatsu Australia Products

Komatsu Australia News