Residence Supervisor at Vita Group in London, England, United Kingdom | GBP32,000-32,000 | Kablio

Role

Description

team supervision

performance reporting

operational auditing

customer relations

staff training

strategic planning

Supervise team members with operational duties, providing feedback where necessary and reporting team performance to management.
Maintain strong knowledge of company products and services, offering support and information to team members.
Audit and oversee, operational practices and makes suggestions for improvements to the management team.
Connect with customers and develop strong relationships to encourage a strong Vita Student community.
Create an atmosphere centred on delivering first class service.
Train new team members in company standards, customer service and operational duties ensuring brand delivery at all times.
Work with the management team to set, evaluate, operations, logistics, projects and overall strategic goals.
Motivate, coach and mentor team members to exceed goals and create a positive working environment during shifts.

Requirements

self‑motivated

team leadership

customer service

problem solving

attention detail

team player

Be highly self-motivated and flexible
We’re not looking for professional cleaners, but need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.
Whilst we aren’t necessarily looking for an experienced manager, we are looking for someone who has played a key role in supporting, mentoring, guiding and coordinating colleagues in a Supervisory / Team Leadership role.
You must be a strong team player with a passion for working with people and customers
Have excellent communication and problem-solving skills
Possess high personal standards and attention to detail
An experienced customer service professional, well-versed in delivering premium experiences to residents & guests.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no right to work sponsorship is offered; candidates needing sponsorship will not be considered.

Security clearance

employment offers are conditional on satisfactory pre‑employment checks, including dbs checks.

Company

Overview

Committed to delivering innovative and reliable engineering solutions.
Strong presence across multiple sectors, providing end-to-end services from planning to execution.
Specializes in large-scale infrastructure and industrial projects, serving both private and public sectors.
Diverse portfolio includes complex projects in energy, transport, and utilities.
Reputation for quality and safety in delivering large, intricate projects on time and within budget.

Culture + Values

100% Reuse

Core Trim Materials

Commitment to achieving full reuse of core trim materials in innovative practices.

Safety is prioritized above all else; employees are expected to leave facilities in the same condition they entered.
Integrity is maintained by making the right choices, even when challenging, to ensure trust with employees, customers, and partners.
Resourcefulness is demonstrated through relentless problem-solving and customer-centric collaboration across divisions.
Responsibility is shown through enhancing community relationships, environmental care, and fulfilling commitments.

Environment + Sustainability

56% greenhouse gas reduction

Emissions Progress

Exceeded 2030 target by reducing greenhouse gas emissions compared to the 2019 baseline.

Top 1% globally

EcoVadis Rating

Achieved a Platinum EcoVadis rating, placing the company in the top 1% of organizations globally.

99.3% waste diversion

Waste Management

Diverted 99.3% of waste from landfill, demonstrating strong commitment to circular economy principles.

25,422 tonnes repurposed

Material Recovery

Repurposed 25,422 tonnes of excess trim material in 2022, reducing waste and promoting sustainability.

Joined UN Race to Zero, committing to achieving net zero emissions by 2050
Science-Based Targets initiative validated; on track for 1.5°C warming limit
100% renewable electricity across the Group
Developed Orbis ULTRA foam with up to 95% recycled content; circular-economy closed-loop solution
Aims for 50% of product range to have sustainable alternatives by 2030
All new product developments include a sustainable option
Lost Time Incident Frequency Rate (LTIFR) at lowest-ever 0.14, reflecting safe & sustainable operations

Inclusion & Diversity

Introduced a diversity and inclusion policy to create a diverse, representative and inclusive workforce
Require senior leadership recruitment partners to supply diverse short‑lists
Recognise that equality and diversity principles lead to a healthier and more productive organisation
Committed to complying with all employment legislation and opposing all forms of unlawful and unfair discrimination
Encourage a culture where employees are treated with trust and fairness and cooperate actively in business improvement and innovation
Invest in employee development and training to improve capabilities and organisational capacity

Articles

About Us

Careers

Our Projects

Role

Description

team supervision

performance reporting

operational auditing

customer relations

staff training

strategic planning

Supervise team members with operational duties, providing feedback where necessary and reporting team performance to management.
Maintain strong knowledge of company products and services, offering support and information to team members.
Audit and oversee, operational practices and makes suggestions for improvements to the management team.
Connect with customers and develop strong relationships to encourage a strong Vita Student community.
Create an atmosphere centred on delivering first class service.
Train new team members in company standards, customer service and operational duties ensuring brand delivery at all times.
Work with the management team to set, evaluate, operations, logistics, projects and overall strategic goals.
Motivate, coach and mentor team members to exceed goals and create a positive working environment during shifts.

Requirements

self‑motivated

team leadership

customer service

problem solving

attention detail

team player

Be highly self-motivated and flexible
We’re not looking for professional cleaners, but need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.
Whilst we aren’t necessarily looking for an experienced manager, we are looking for someone who has played a key role in supporting, mentoring, guiding and coordinating colleagues in a Supervisory / Team Leadership role.
You must be a strong team player with a passion for working with people and customers
Have excellent communication and problem-solving skills
Possess high personal standards and attention to detail
An experienced customer service professional, well-versed in delivering premium experiences to residents & guests.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no right to work sponsorship is offered; candidates needing sponsorship will not be considered.

Security clearance

employment offers are conditional on satisfactory pre‑employment checks, including dbs checks.

Company

Overview

Committed to delivering innovative and reliable engineering solutions.
Strong presence across multiple sectors, providing end-to-end services from planning to execution.
Specializes in large-scale infrastructure and industrial projects, serving both private and public sectors.
Diverse portfolio includes complex projects in energy, transport, and utilities.
Reputation for quality and safety in delivering large, intricate projects on time and within budget.

Culture + Values

100% Reuse

Core Trim Materials

Commitment to achieving full reuse of core trim materials in innovative practices.

Safety is prioritized above all else; employees are expected to leave facilities in the same condition they entered.
Integrity is maintained by making the right choices, even when challenging, to ensure trust with employees, customers, and partners.
Resourcefulness is demonstrated through relentless problem-solving and customer-centric collaboration across divisions.
Responsibility is shown through enhancing community relationships, environmental care, and fulfilling commitments.

Environment + Sustainability

56% greenhouse gas reduction

Emissions Progress

Exceeded 2030 target by reducing greenhouse gas emissions compared to the 2019 baseline.

Top 1% globally

EcoVadis Rating

Achieved a Platinum EcoVadis rating, placing the company in the top 1% of organizations globally.

99.3% waste diversion

Waste Management

Diverted 99.3% of waste from landfill, demonstrating strong commitment to circular economy principles.

25,422 tonnes repurposed

Material Recovery

Repurposed 25,422 tonnes of excess trim material in 2022, reducing waste and promoting sustainability.

Joined UN Race to Zero, committing to achieving net zero emissions by 2050
Science-Based Targets initiative validated; on track for 1.5°C warming limit
100% renewable electricity across the Group
Developed Orbis ULTRA foam with up to 95% recycled content; circular-economy closed-loop solution
Aims for 50% of product range to have sustainable alternatives by 2030
All new product developments include a sustainable option
Lost Time Incident Frequency Rate (LTIFR) at lowest-ever 0.14, reflecting safe & sustainable operations

Inclusion & Diversity

Introduced a diversity and inclusion policy to create a diverse, representative and inclusive workforce
Require senior leadership recruitment partners to supply diverse short‑lists
Recognise that equality and diversity principles lead to a healthier and more productive organisation
Committed to complying with all employment legislation and opposing all forms of unlawful and unfair discrimination
Encourage a culture where employees are treated with trust and fairness and cooperate actively in business improvement and innovation
Invest in employee development and training to improve capabilities and organisational capacity

Articles

About Us

Careers

Our Projects