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Manager Application Systems
Washington Metropolitan Area Transit Authority (Wmata)
Directs, develops, and maintains the computer applications in Digital Modernization and throughout the Authority.
20d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Washington, DC
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Engineering
Construction
Project Management
Planning
Consulting
Technical Services
Transportation Services
Sector Specialisms
Transport
Infrastructure
Government
Real Estate
Safety
Accessibility
System Maintenance
Rail Maintenance
Role
What you would be doing
database solutions
data structuring
system development
progress reporting
business cases
team leadership
- Directs, develops, and implements comprehensive database solutions within available resources and/or justifies and leads the procurement and/or implementation of solutions requiring additional resources.
- Maintains and shares with team members functional knowledge of the latest infrastructure integration trends, concepts, practices, and procedures to advance technology infrastructure.
- Reviews new data resource requirements to determine if existing data is available and establishes procedures for accessing and utilizing such data; ensures that new data files are structured in accordance with database management systems.
- Reviews application systems projects and problems through daily reports and discussions with supervisors and users. Initiates actions such as requests to modify systems or data base software, change priority status, and/or assigns additional resources to resolve problems and to expedite progress.
- Review of a current motor vehicle report
- Attends meetings and provides technical advice; confers frequently with user personnel on system plans and problems; makes presentations on proposed systems projects to top management officials.
- Develops written standard operating procedures, policies to ensure consistent application of processes, including procedures for converging multiple systems and devices.
- Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.
- Organizes work of the unit and establishes assignments. Recommends selection of staff, determines training needs, develops training programs, and evaluates work performance. Counsels and reprimands employees when required, maintains appropriate informal records to track performance, and recommends disciplinary action, including termination when warranted.
- Develops comprehensive written business cases, use cases, and recommendations to management for optimizing network resources and avoiding conflicts in network processes. Includes presenting information on long-term technology, and architectural roadmaps for improving and maintaining a highly integrated and efficient infrastructure.
- The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.
- Responsible and accountable for developing and submitting a realistic and reasonable project budget and for issuing appropriate progress reports as required to record the project's advancements or delays. This report shall include a register of completed tasks, all payments issued and any problems causing delays, redirection of focus or that impacts project delivery timeline or strategy. A progress report will be provided to the Office of Management & Budget as well as the program's front office (Senior Leadership Team member).
- Directs the development and maintenance of applications systems and programs provided to user offices by Digital Modernization. Analyzes and evaluates the requirements and feasibility of new systems or major system modifications upon approval by the Director, Information Systems and Technology.
- Manages the design, installation, customization, maintenance and troubleshooting of the Authority¿s databases, and coordinates with other Authority offices and with vendors to effectively accomplish assignments.
- Prepares periodic and special reports regarding progress and problems, accomplishments, and issues which must be addressed.
- Establishes and ensures maintenance of appropriate project management and system development and maintenance tools and techniques.
- Leads technical teams and facilitates interaction among team members and vendors to achieve business and technology goals.
- Develops and implements plans and procedures to ensure the most effective development and maintenance of systems, with an emphasis on selecting and/or applying the proper tools to minimize application backlogs and maximize use of resources.
- Verification of education and experience (including certifications and licenses)
- Coordinates applications systems development and maintenance activities with other Digital Modernization branches and with user offices. Collaborates with other Digital Modernization management in planning for and evaluating systems development needs and plans, including the hardware and software required.
- Promotes a community of practice in excellence to improve customer and employee experiences. Ensures diversity, inclusion, equity, and accessibility for all individuals.
- Estimates scheduling, delivery, and other resources to establish work plans. Schedules, sets, and adjusts priorities, and determines tasks, in consultation with subordinate supervisors and assigned staff; and provides initial technical guidance and instruction as required, particularly on major new systems development projects.
- Directs and manages a comprehensive capacity monitoring, improvement, and projection program to assess current database utilization levels, actual vs planned, use of installed capacity and identification of bottlenecks and problems. Prepares periodic and special reports as required.
- Responsible for cost allocation to appropriate projects and for the timely and accurate review and approval of applicable invoices.
What you bring
bachelor's degree
medical exam
background check
skills assessment
erp
crm
- Bachelor's degree from an accredited college or university in Computer Science, Mathematics, or Business Administration, or related field of study.
- Medical examination including a drug and alcohol screening (for safety sensitive positions)
- Criminal Background Check (a criminal conviction is not an automatic bar to employment)
- Skills and/or behavioral assessment
- Learning Management Systems certification
- Customer Relationship Management Systems certification.
- Enterprise Resource Planning systems certification
- In leu of degree, a high school diploma or GED and an additional four (4) additional years of progressively responsible experience performing and supervising systems analysis, design and programming work in a mainframe environment including extensive supervisory experience in data processing (e.g., data processing principles, theories and concepts, systems analysis and programming, both batch and on-line in a data base environment, and extensive experience in performing and supervising a multi-project applications systems design and programming activity), and command level languages.
- Must include extensive development experience using HTML, CSS, PHP, NET, or JavaScript.
- Five (5) years of progressively responsible experience performing and supervising systems analysis, design and programming work in a mainframe environment including extensive supervisory experience in data processing (e.g., data processing principles, theories and concepts, systems analysis and programming, both batch and on-line in a data base environment, and extensive experience in performing and supervising a multi-project applications systems design and programming activity), and command level languages.
- Personal interview
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check
- review of a current motor vehicle report
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Company
Overview
Founded 1967
Year Established
The year the Washington Metropolitan Area Transit Authority was created.
90 Stations
Metrorail Stops
Number of stations across the extensive rail network.
100 Miles
Track Network
Total length of Metrorail tracks spanning the region.
- WMATA operates the Metrorail, Metrobus, and MetroAccess services, providing essential transportation for millions of commuters annually.
- It serves the urban and suburban areas across Washington D.C., Virginia, and Maryland, making it one of the busiest transit systems in the U.S.
- The authority also operates an extensive network of Metrobus routes, ensuring that public transport is accessible across a broad geographical area.
- MetroAccess offers specialized paratransit services for individuals with disabilities, making transportation accessible for all.
- WMATA’s projects include major capital improvements, such as rail station upgrades, new buses, and implementing advanced fare collection technologies.
- A key aspect of WMATA's focus is to continually innovate, ensuring the transit system is safe, reliable, and sustainable for future generations.
- Unique to WMATA is its commitment to serving not just the daily commuters, but also tourists, government employees, and those attending major events in the region.
- Recruit, hire and retain top talent where individuals feel valued, supported, and proud of their contribution
- Engagement, empowerment, and recognition: empower employees, promote collaboration, and continuously improve culture
- Professional and technical skill development: invest in staff, expand career pathways and develop next‑gen leaders and technical experts
- Implement strategic workforce planning to close talent and skill gaps through recruiting, retraining, and upskilling
- Establish employee value proposition to position Metro as a great place to work and increase overall satisfaction
- Execute succession planning to ensure business continuity and reduce uncertainty among staff
- Create performance evaluation framework that supports engagement and recognition
- Develop culture‑change strategy to increase engagement across the organization
- Create an innovation incubator to foster creativity and reward ideas that improve safety, efficiency, processes, and reduce silos
- Develop internal customer‑service strategy to enable better collaboration and boost external customer service
7.37b Cost
Zero-Emission Transition Cost
Total lifecycle cost for transitioning to a zero-emission fleet through FY 2055.
35,000 Vehicles
Equivalent Energy Savings
Annual energy savings from the Energy Action Plan, equivalent to removing 35,000 vehicles from the roads.
65m Investment
Energy Action Plan Funding
Total investment in the FY 2025 Energy Action Plan, aiming for significant annual energy and operational savings.
2m Savings
Annual Lighting Savings
Annual savings from Philips LED lighting retrofit since 2013.
- Transition to 100% zero‑emission bus fleet by 2042 (accelerated from 2045)
- Achieve 100% zero‑emission bus purchases by 2027
- Have five of nine bus garages equipped for zero‑emission buses by 2031, first garage operational by 2027, all by 2041
- Deploy 10 battery‑electric buses by 2024 as part of pilot and evaluation
- Construct modern, efficient facilities following LEED standards
- Implement solar carports generating clean energy, featuring LED lighting, security cameras and shaded parking
- Pilot sustainability calculator in Trip Planner so riders can see carbon‑footprint reduction
42% Female
Employee Diversity
Approximately 42% of the workforce consists of female employees, as reported on LinkedIn.
- Recruit and hire a workforce that reflects the community served.
- Value the ideas, enthusiasm, and ambition each person brings.
- Respect and value employees, recognizing their essential contributions.
- Equal-Opportunity Employer: Consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, etc.
- Diverse workforce supports world-class transit service.
- Ongoing recruitment plans include building diverse candidate pools.
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