Up-selling customers who have called to place an order by suggesting additional products that could complement their needs for the specific job that they are working on
Coordinating with leadership on stocking levels and product needs
Reaching out to customers on an as needed basis to inquire about potential future needs
Providing product information
Learning our business/product lines and keeping up to date as well
Supporting outside sales staff by providing customers with proposals on their behalf
Always delivering best in class customer service to our customers
Working with credit department to inquire and help provide resolutions to account financial status for customers
Requirements
erp
microsoft office
driver's license
customer service
communication
1+ year
Exceptional interpersonal and customer service skills
Proficiency in the use of ERP system for quoting and entering orders
1+ year(s) of experience in an office setting
Experience with Microsoft Office software, including Word and Excel (basic knowledge)
Ability to remain professional and focused with customers on the phone and successfully conclude the call despite any challenges presented by the customer
Valid and clean driver's license
Must be able to learn our text command-based ERP System
Valid and clean driver's license.
Completing orders and quotes with a high attention to detail
Must be able to handle a high call volume environment
Excellent written & verbal communication skills.
Benefits
PTO program and paid holidays
Health insurance (medical, dental, vision)
Company provided life insurance (after 1 year of employment)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no visa sponsorship; applicants must be authorized to work in the us.
Security clearance
Information not given or found
Company
Overview
Since 1929
Year Founded
The company has been operational since its establishment in 1929, marking a century of service and growth.
$25–75 M
Annual Revenue Range
The company generates between $25 million to $75 million annually, showcasing its substantial market presence.
Combining distribution of common items (light bulbs, fittings) with UL‑certified custom switchgear, motor controls and panel fabrication.
Operates a full-service motor and pump repair shop handling fractional to 1500 HP equipment with fast turnaround.
Engages in diagnostic services like vibration, infrared, power‑quality testing and hazardous‑waste recycling.
Delivers engineered automation, robotics, building‑management, and energy‑efficiency solutions with rebates and system analytics.
Typical projects span commercial buildings, industrial plants, water systems, and manufacturing facilities across the Northeast.
Built on technical depth and in‑house UL shop capabilities, they bridge electrical, mechanical, plumbing and automation trades.
Backed by approximately $25–75 M in revenue, sibling firms include specialized entities like Axis NJ focusing on motion control.
Culture + Values
Environment + Sustainability
15 DitchCarbon score
Lower than 95% peers
Score of 15 compared to industry average of 26, indicating lower environmental impact than most peers.
Low reported carbon emissions intensity in furniture manufacturing industry
Medium grid emissions intensity due to U.S. operations
No publicly reported net-zero target date
No disclosed participation in initiatives like SBTi, CDP, The Climate Pledge, or UN Global Compact