Renewals Specialist at Trimble Inc. in Knoxville, TN | USD22-34 | Kablio

Role

Description

renewal management

goal achievement

cross‑functional collaboration

risk monitoring

quote creation

forecast reporting

Responsible for cultivating, influencing, and securing account renewals while protecting and enhancing customer trust.
Meet or exceed quarterly and annual renewal goals.
Partner and collaborate with internal resources such as Customer Success, Sales, Product Management, and Legal to develop renewal strategies for each customer based on data-driven decisions.
Adopt new initiatives and programs proactively.
Monitor at-risk renewals/accounts and develop a plan of action.
Execute all phases of the renewal process, including account review, notifying the customer, quote creation, and executing win/win strategies to close the renewal.
Prepare activity and forecast reports as requested.

Requirements

salesforce

domo

bachelor's

project management

customer service

c-level

Sales and/or customer service experience.
Bachelor’s degree in Finance, Accounting, or Business is desirable with an Enterprise software company.
Ability to develop ongoing improvements and processes to enhance team performance.
Background with sales processes including quoting, billing, and contracts is a plus.
Must have excellent written and verbal skills in order to move and communicate across functional groups and levels.
Strong knowledge of Salesforce
Basic Project Management skills/experience is a must.
Salesforce and DOMO experience.
Demonstrated experience in supporting a sales or financial-oriented organization.
Identify customer requirements early on, uncover roadblocks and demonstrate strong communication skills to drive the renewal to on-time closure.
Associate’s degree preferably majoring in Finance, Accounting, or Business, plus one to three years experience in customer support, service and/or management, accounts receivable or equivalent experience.
Solid understanding of order processing and coordinating with functional departments.
Ability to interface with C-Level executives and owners.
One to three years of experience working with software solutions for the construction industry.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1978

Company Established

Trimble's origins as a provider of high-precision positioning solutions for the GPS market.

Offers integrated solutions across construction, agriculture, and transportation.
Cutting-edge technology streamlines workflows and improves efficiency.
Provides both hardware and software solutions, focusing on automation, geospatial data, and real-time analytics.
Notable projects include smart city infrastructure, autonomous vehicles, and precision farming systems.
Played a key role in developing GPS technology and transforming resource management.
Solutions help achieve higher productivity, safety, and sustainability.

Culture + Values

Create a welcoming environment where everyone can be themselves and grow together.
Encourage intentional growth and humility.
Foster innovation through curiosity and problem-solving.

Environment + Sustainability

1.5°C Alignment

Science-Based Targets

Approved SBTi in 2022 to limit global warming to 1.5 degrees Celsius, in line with the Paris Agreement.

50% Reduction

Scope 1 & 2 Emissions

Target to reduce absolute Scope 1 and 2 greenhouse gas emissions by 50% from a 2019 baseline by 2030.

50% Reduction

Scope 3 Emissions

Aim to cut absolute Scope 3 greenhouse gas emissions by 50% from 2019 levels by 2030, covering fuel, energy, and transportation activities.

100% Renewables

Electricity Source

Commitment to sourcing 100% of electricity from renewable sources annually by 2025.

Operate LEED-gold & silver-certified buildings (Westminster, Colorado) and BREEAM-certified offices (Espoo, Finland) featuring solar panels, rainwater harvesting, EV charging, and heat-pump systems.

Inclusion & Diversity

30%

Female Representation

Percentage of employees globally who are female.

35%

Diverse Hiring

Percentage of new hires in the US in 2022 that were BIPOC.

327 Internship Diversity

Number of interns hired globally in 2023, with over half being women or people of color.

$880K

DEI Philanthropy

Invested in diversity, equity, and inclusion-related initiatives since 2021, toward a $1 million goal by 2025.

Female representation increased by 2.5 percentage points since 2019.

Articles

Trimble Careers — sales engineering & presales roles advice

Experiences with Trimble Business Center (grading & paving)

Rant on Trimble repair costs and right-to-repair issues

Critique of SketchUp subscription model under Trimble

Trimble hiring software developer (June 2024)

Role

Description

renewal management

goal achievement

cross‑functional collaboration

risk monitoring

quote creation

forecast reporting

Responsible for cultivating, influencing, and securing account renewals while protecting and enhancing customer trust.
Meet or exceed quarterly and annual renewal goals.
Partner and collaborate with internal resources such as Customer Success, Sales, Product Management, and Legal to develop renewal strategies for each customer based on data-driven decisions.
Adopt new initiatives and programs proactively.
Monitor at-risk renewals/accounts and develop a plan of action.
Execute all phases of the renewal process, including account review, notifying the customer, quote creation, and executing win/win strategies to close the renewal.
Prepare activity and forecast reports as requested.

Requirements

salesforce

domo

bachelor's

project management

customer service

c-level

Sales and/or customer service experience.
Bachelor’s degree in Finance, Accounting, or Business is desirable with an Enterprise software company.
Ability to develop ongoing improvements and processes to enhance team performance.
Background with sales processes including quoting, billing, and contracts is a plus.
Must have excellent written and verbal skills in order to move and communicate across functional groups and levels.
Strong knowledge of Salesforce
Basic Project Management skills/experience is a must.
Salesforce and DOMO experience.
Demonstrated experience in supporting a sales or financial-oriented organization.
Identify customer requirements early on, uncover roadblocks and demonstrate strong communication skills to drive the renewal to on-time closure.
Associate’s degree preferably majoring in Finance, Accounting, or Business, plus one to three years experience in customer support, service and/or management, accounts receivable or equivalent experience.
Solid understanding of order processing and coordinating with functional departments.
Ability to interface with C-Level executives and owners.
One to three years of experience working with software solutions for the construction industry.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1978

Company Established

Trimble's origins as a provider of high-precision positioning solutions for the GPS market.

Offers integrated solutions across construction, agriculture, and transportation.
Cutting-edge technology streamlines workflows and improves efficiency.
Provides both hardware and software solutions, focusing on automation, geospatial data, and real-time analytics.
Notable projects include smart city infrastructure, autonomous vehicles, and precision farming systems.
Played a key role in developing GPS technology and transforming resource management.
Solutions help achieve higher productivity, safety, and sustainability.

Culture + Values

Create a welcoming environment where everyone can be themselves and grow together.
Encourage intentional growth and humility.
Foster innovation through curiosity and problem-solving.

Environment + Sustainability

1.5°C Alignment

Science-Based Targets

Approved SBTi in 2022 to limit global warming to 1.5 degrees Celsius, in line with the Paris Agreement.

50% Reduction

Scope 1 & 2 Emissions

Target to reduce absolute Scope 1 and 2 greenhouse gas emissions by 50% from a 2019 baseline by 2030.

50% Reduction

Scope 3 Emissions

Aim to cut absolute Scope 3 greenhouse gas emissions by 50% from 2019 levels by 2030, covering fuel, energy, and transportation activities.

100% Renewables

Electricity Source

Commitment to sourcing 100% of electricity from renewable sources annually by 2025.

Operate LEED-gold & silver-certified buildings (Westminster, Colorado) and BREEAM-certified offices (Espoo, Finland) featuring solar panels, rainwater harvesting, EV charging, and heat-pump systems.