Area Supervisor

Description

• Line management, support, inductions and training of frontline operatives.
• Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training.
• Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies.
• Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery.
• Relationship management - build and maintain strong client relationships at local level.
• Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team.
• Maintain high standards of service delivery and client satisfaction in line with agreed KPIs.
• Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved.
• Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment.
• Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary
• Proactively identify and escalate concerns, risks, or improvement opportunities to senior management.
• Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications.
• Supporting or covering other Area Supervisors’ areas where required

Requirements

• Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment.
• Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment
• Demonstrable experience in a similar role
• Excellent communication skills
• Team player and able to motivate others
• A full, clean, driving licence and the willingness to travel in the UK to all client sites as required.
• IT literate
• A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously
• Self-motivated, confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements

Benefits

• Internal mentoring scheme
• Pension Scheme
• 20 days holiday plus bank holidays
• Regular company events
• Company vehicle

Training + Development

Interview process

Visa Sponsorship

Security clearance